Unable to download transactions from my bank

TAMMY DEHATE's Avatar

TAMMY DEHATE

11 Sep, 2024 10:57 AM

No updates to banking signon or password have been made. I can use the same credentials to login to my bank account as I'm typing into Moneydance. I even purchased/upgraded the application, refreshed and went through Change option to update the banking information.

  1. 1 Posted by dtd on 13 Sep, 2024 10:05 PM

    dtd's Avatar

    What bank? There are banks going though transition in many ways this year.

    Are you trying to download via OFX directconnect or MD+?

    What version and operating system?

  2. 2 Posted by Tammy DeHate on 16 Sep, 2024 11:35 AM

    Tammy DeHate's Avatar

    Thank you for responding to my problem ticket.
    My bank is Fifth Third Bank.Open Account Website works fine.  I'm using OFXWhen I attempt to use Download Checking Transactions, I WAS get the following error.  I've tried using the Refresh.  When I went through the "Change" process 1 more time just today, it worked! 

    You can close my ticket as the issue seems to be resolved based on reconfiguring my bank once more.Kind Regards,Tammy DeHate

     

        On Friday, September 13, 2024 at 06:05:25 PM EDT, dtd <[email blocked]> wrote:
     
      #yiv9030411851 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv9030411851 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
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  3. Maddy closed this discussion on 16 Sep, 2024 01:02 PM.

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