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file encryption problem

Nate's Avatar

Nate

02 Oct, 2024 12:57 PM

My computer crashed, and when I reopened moneydance, I got the following error message:
Invalid password or other decryption error
I can open old files without a problem, but I get this message whenever I try to open my main current file.

  1. 1 Posted by Nate on 02 Oct, 2024 01:06 PM

    Nate's Avatar

    To clarify, I did not have a password on this file.

  2. 2 Posted by Stuart Beesley ... on 02 Oct, 2024 01:07 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Restore a backup.

  3. 3 Posted by Nate on 02 Oct, 2024 05:03 PM

    Nate's Avatar

    That seems to have worked. Thanks.

  4. Maddy closed this discussion on 02 Oct, 2024 06:21 PM.

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