Account Reconcilation
Incorrect beginning balance
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1 Posted by sth on 06 Oct, 2024 09:39 PM
Mark,
I am not sure that this description gives enough for an intelligible response.
The beginning balance of an account is set in the account settings when the account is created. It does not change.
(Not IK Support)
2 Posted by dwg on 06 Oct, 2024 09:44 PM
I think you referring to during a reconciliation.
The beginning balance is calculated, if it is wrong it means there is an error in the transactions. The last part of the following Knowledge Base article talks about possible causes:
https://infinitekind.tenderapp.com/kb/register-and-transactions/reconciling