Upgrading to MacOS 15

Tony's Avatar

Tony

27 Oct, 2024 08:34 AM

I recently upgraded to MacOS 15.0.1 - Sequoia. Everything on my Mac works fine except Moneydance, which has become virtually unusable. Wheel of death, not responding, taking 15 minutes (YES!) to open and get going etc..... I don't know if it's anything to do with the upgrade because all my other apps are working fine, and I'm using a lot of stuff including Microsoft suite.

Any ideas? Anyone else having this problem?

  1. 1 Posted by Stuart Beesley ... on 27 Oct, 2024 09:08 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    What version of MD?

    Try turning off iCloud MD sync as a test.

    Grab/upload help/console.

  2. 2 Posted by Tony Bruno on 27 Oct, 2024 09:19 AM

    Tony Bruno's Avatar

    > Hello
    >
    > Thanks for your email. I’ve got 2024.1 (5118). Don’t think I’ve got iCloud sync on - I can’t find any options on MD for that (sorry if I’m being dumb…..)
    >
    >
    >
    >
    >
    > =================================================
    >
    > From: Stuart Beesley (Mr Toolbox)
    >
    > What version of MD?
    >
    > Try turning off iCloud MD sync as a test.
    >
    > Grab/upload help/console.
    >
    > On Sun, Oct 27 at 01:34 AM PDT, Tony wrote:
    >
    > I recently upgraded to MacOS 15.0.1 - Sequoia. Everything on my Mac works fine except Moneydance, which has become virtually unusable. Wheel of death, not responding, taking 15 minutes (YES!) to open and get going etc..... I don't know if it's anything to do with the upgrade because all my other apps are working fine, and I'm using a lot of stuff including Microsoft suite.
    >
    > Any ideas? Anyone else having this problem?
    >
    > Having trouble reading this? View this discussion online: Upgrading to MacOS 15 <https://infinitekind.tenderapp.com/discussions/problems/105170-upgrading-to-macos-15>.
    >
    > Reply with #ignore to stop receiving notifications for this discussion.
    >

  3. 3 Posted by Stuart Beesley ... on 27 Oct, 2024 11:28 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    

    // Please reply above this line
    ==================================================

    From: Tony Bruno

    > Hello
    >
    > Thanks for your email. I’ve got 2024.1 (5118). Don’t think I’ve got iCloud sync on - I can’t find any options on MD for that (sorry if I’m being dumb…..)
    >
    >
    >
    >
    >
    > =================================================
    >
    > From: Stuart Beesley (Mr Toolbox)
    >
    > What version of MD?
    >
    > Try turning off iCloud MD sync as a test.
    >
    > Grab/upload help/console.
    >
    > On Sun, Oct 27 at 01:34 AM PDT, Tony wrote:
    >
    > I recently upgraded to MacOS 15.0.1 - Sequoia. Everything on my Mac works fine except Moneydance, which has become virtually unusable. Wheel of death, not responding, taking 15 minutes (YES!) to open and get going etc..... I don't know if it's anything to do with the upgrade because all my other apps are working fine, and I'm using a lot of stuff including Microsoft suite.
    >
    > Any ideas? Anyone else having this problem?
    >
    > Having trouble reading this? View this discussion online: Upgrading to MacOS 15 <https://infinitekind.tenderapp.com/discussions/problems/105170-upgrading-to-macos-15>.
    >
    > Reply with #ignore to stop receiving notifications for this discussion.
    >

    On Sun, Oct 27 at 02:08 AM PDT, Stuart Beesley (Mr Toolbox) wrote:

    What version of MD?

    Try turning off iCloud MD sync as a test.

    Grab/upload help/console.

    Having trouble reading this? View this discussion online: Upgrading to MacOS 15.

    To unsubscribe and stop receiving emails from https://infinitekind.tenderapp.com, visit this page

  4. 4 Posted by sth on 29 Oct, 2024 06:06 PM

    sth's Avatar

    You can turn off Syncing in File->Syncing.... and then select "Do Not Sync"
    (NOT IK support)

  5. Support Staff 5 Posted by Maddy on 30 Oct, 2024 01:43 PM

    Maddy's Avatar

    @Tony

    In addition to the information you have received so far, if you haven't already, you may want to install the latest update.

    A new update was released on 17 October 2024 .

    Moneydance 2024.2 (5172) is available to download from this page.

    For a full list of improvements in the preview version, please refer to this page.

    We recommend overwriting or manually removing the older version.

    Please keep us posted on your progress, Thank you!

    --
    Maddy, Infinite Kind Support

  6. 6 Posted by Tony Bruno on 30 Oct, 2024 03:34 PM

    Tony Bruno's Avatar

    The issue seems to be resolved by turning iCloud sync off. That does mean that I can’t sync now though. I didn’t really use it so no issues

    Tony
    M
    Sent from my mobile phone. Please excuse abbreviations and typos.

    On 30 Oct 2024, at 13:43, Maddy <[email blocked]> wrote:

     pre { width: 92%; margin: 10px 2%; padding: 5px 2%; background: rgb(239, 239, 239); border: 1px solid rgb(214, 214, 214); } blockquote { margin-left: 0px; padding-left: 1em; border-left-width: 5px; border-left-style: solid; border-left-color: rgb(204, 204, 204); }

    // Please reply above this line
    ==================================================

    From: Maddy (Support staff)

    @Tony

    In addition to the information you have received so far, if you haven't already, you may want to install the latest update.

    A new update was released on 17 October 2024 .

    Moneydance 2024.2 (5172) is available to download from this page.

    For a full list of improvements in the preview version, please refer to this page.

    We recommend overwriting or manually removing the older version.

    Please keep us posted on your progress, Thank you!

    --
    Maddy, Infinite Kind Support

    On Tue, Oct 29 at 11:06 AM PDT, sth wrote:

    You can turn off Syncing in File->Syncing.... and then select "Do Not Sync"
    (NOT IK support)

    Having trouble reading this? View this discussion online: Upgrading to MacOS 15.

    Reply with #ignore to stop receiving notifications for this discussion.

  7. 7 Posted by sth on 30 Oct, 2024 05:56 PM

    sth's Avatar

    For MacOS 13+ iCloud uses something called "Dataless files" to keep from filling ones local disk. This messes with the ability of MD to sync. Actually requires downloading and checking thousands of internal MD files, which for some reason turns out to be slow.

    I would highly suggest syncing using "Dropbox Folder" method.
    (NOT IK Support)

  8. Support Staff 8 Posted by Maddy on 31 Oct, 2024 09:23 AM

    Maddy's Avatar

    If you wish to use syncing again in the future, you could consider using a Dropbox method instead.
    For further information about syncing with other devices, please refer to these articles:

    "Syncing with Other Computers" here

    "Syncing with the Mobile App" here

    Please keep us posted on your progress, Thank you!

    --
    Maddy, Infinite Kind Support

  9. System closed this discussion on 30 Jan, 2025 09:30 AM.

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