How to reset MD+ email?

sth's Avatar

sth

Nov 04, 2024 @ 11:43 PM

So this is sort of a showstopper type event. I opened up a secondary synced file (both systems on build 5172) but it had been awhile (months?) since I had done that. It took awhile but eventually seemed to sync.

Later when I opened the primary file, all the MD+ download failed. My system showed no account for MD+. No problem, I figured I would put in my email and get it going again. I did this and was asked to start another subscription to MD+. I realized that I had used the wrong email.

BUT it doesn't let me change that email now. It is a greyed out data entry box with the wrong email. I tried to reset my my MD+, no luck, I tried to open an archived version from the day before. No luck. How do I change that email. Asking to manage my MD+ just leads to a broken web page.

  1. Why did the sync process disable MD+ on the primary.

  2. How do I get my MD+ back?

  1. 1 Posted by sth on Nov 10, 2024 @ 03:27 AM

    sth's Avatar

    Managed to get a backup that restored the original sync and cleared all sync data out of my system. Someday I will try turning it back on.

  2. sth closed this discussion on Nov 10, 2024 @ 03:27 AM.

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