last update deleted the key

Oleg B's Avatar

Oleg B

16 Apr, 2010 05:11 AM

I have used MD for last 4-5 years w/out a problem. After updating it to the latest version few weeks ago, MD is lock now.

My email to recover the key gone unanswered for a week. I don't mind to pay for the upgrade, but how I recover the key?

Thanks

Oleg

  1. 1 Posted by Angie Rauscher on 16 Apr, 2010 07:54 PM

    Angie Rauscher's Avatar

    Oleg,

    I'm sorry to hear that you have not received a reply to your previous email, I can't seem to find it in our system. If you would send me the full name you used when purchasing your original key, I will search our key system to see what may be the problem.

    I apologize for any inconvenience this may have caused you.

    Angie Rauscher
    Moneydance Support

  2. 2 Posted by Ben Spencer on 19 Apr, 2010 06:02 PM

    Ben Spencer's Avatar
  3. Ben Spencer closed this discussion on 19 Apr, 2010 06:02 PM.

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