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Video Issue in Transaction Remind with Windows High Contract Mode

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Henry Sully

23 Nov, 2024 05:09 PM

Hi, I am using version 5172 with Windows. Recently I changed my Windows 10 video settings to a high contrast mode because of some vision problems I am having. As you might be able to see in the attached file screen shot, the background is a dark grey (almost black) and text is white in Windows 10.

In Moneydance, it does not seem that the Windows 10 contrast settings are carried into the application (and that is ok for now) but there is another issue that is a bigger problem for me.

When creating a transaction reminder some of the text is not visible at all. Specifically, this is in the tabs where the time periods are selected, Daily, weekly, monthly, etc., and in the sections where you enter, "Repeat on" and "days before scheduling."

Is there something I can change in Mondydance settings that will fix this?

Thanks, Henry Sully

• Reminders_Video_Issue.pdf 786 KB

1. 1 Posted by Henry Sully on 23 Nov, 2024 05:17 PM

   

   Additionally, I am now noticing the same kind of issue from opening: File>Preferences...
   This is actually much worse that the Transaction Reminder settings. I have not checked every possibility in the whole application. Suspect that there might be other setting windows that are similar.

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2. 2 Posted by derekkent23 on 23 Nov, 2024 05:20 PM

   

   I am not support staff, just a user.
   Hi Henry

   Have you tried using a different Moneydance theme?
   FILES – PREFERENCES – APPEARANCE tab – THEME dropdown.
   You need to restart Moneydance to get the full effect.

   Hope this helps.

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3. 3 Posted by Henry Sully on 23 Nov, 2024 05:21 PM

   

   Apologizes for the typos also. The title should have said "High Contrast Mode" not Contract Mode, and I mistyped Moneydance also.

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4. 4 Posted by HH Sully-Gmail on 23 Nov, 2024 05:30 PM

   

   Hi Derek,

   Since I am in high contrast mode in Windows 10, I am unable to see any of the
   text within the tabs in PREFERENCES. So, it is basically like I am blind when
   trying to navigate the setting selections in Moneydance.  I would need to hope
   back into Windows, change the video back out of high contrast mode, then go back
   into Moneydance, play with appearances, and then go back into windows, change
   back to high contrast mode, etc.  This could take a lot of time. But let me
   consider doing this once and see if I can figure out what my current settings
   are if that is something that would be helpful to locate the problem.  I spent a
   good deal of time a while back to get the appearance where I liked it. Also, if
   I made any changes now in this particular "appearance prototype" file, it will
   affect my real files too. Could become a huge science project.  Hopefully, one
   of the staff knows what is going on and can save me a lot of time...or just fix
   this if possible in an update.

   Thanks,

   -Henry

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5. 5 Posted by Henry Sully on 23 Nov, 2024 05:42 PM

   

   Ok, turned off Windows contrast mode and opened up appearance window. The attachments shows my settings. Hopefully, this will help us figure out the problem. Thanks.

   • Reminders_Video_Issue_-_page_2.pdf 629 KB
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6. 6 Posted by Henry Sully on 23 Nov, 2024 05:50 PM

   

   Ok, now I am back in high contrast mode and now that I know where the tabs are in MD, I have another screen shot file (page 3) that shows the appearance theme so we know what that looks like in Windows 10 HC mode.
   -Henry

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7. 7 Posted by Henry Sully on 23 Nov, 2024 05:58 PM

   

   Trying again to upload the file, page 3.

   • Reminders_Video_Issue_-_page_3.pdf 683 KB
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8. 8 Posted by HH Sully-Gmail on 25 Nov, 2024 03:20 PM

   

   Hi Derek,

   After further experimentation, I see now that there is a multitude of color
   adjustments that can be made in the appearance window.  At first glance, I did
   not understand that they were accessible with a scroll down bar.  So, hopefully
   with a bit more effort I can dial in something that is acceptable while in the
   Windows High Contrast Mode.

   Also, it seems that for whatever reason I don't need to exit and restart
   Moneydance to see the effect, which is a very good thing. I do recall sometime
   in the past that a restart was necessary. Perhaps 5172 has made this easier?

   Thanks, Henry

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9. 9 Posted by derekkent23 on 26 Nov, 2024 08:44 AM

   

   I am not support staff, just a user.
   Hi Henry

   If you don't restart Moneydance you may find some parts have not updated to the new setting. So if you think this has happened try restarting.

   Have Fun, Stay Safe.

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10. 10 Posted by HH Sully-Gmail on 27 Nov, 2024 02:34 PM

    

    Hi Derek,

    Thanks for the input. I did notice that when making a font change, it did not
    seem to update everywhere unless I closed and reopened.

    Question, when selecting the "customize..." button in appearance, there is a
    note that says changing these settings will overwrite your customized theme. I
    spent several hours making many adjustment to get things like I want them. If I
    were to change themes from Custom to Default (for example) and then back again,
    will this toggle the settings in the customized theme when returning to it, or
    do the changes I made stick?  Is is possible to save these customized settings
    in a backup file in case I need to restore them?

    Thanks, Henry

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11. 11 Posted by derekkent23 on 27 Nov, 2024 04:43 PM

    

    I am not support staff, just a user.
    Hi Henry

    If you click HELP – SHOW DOCUMENT FOLDER Windows file Explorer opens. Navigate up one level and you will see a number of files including one called custom_theme.properties
    This is were your Customer Theme setting are stored. Close Moneydance and make a backup of this file so that if you ever want to return to the setting it contains after making further changes to the Customer Theme you can replace the current custom_theme.properties file.
    If you change the Theme back to one of the standard themes your Custom Theme still exist and is still in the drop down list. However if you are in a Standard Theme and click Customise you will over write your custom setting and will start again with the Standard Theme as your base.
    If you made a copy of your original custom theme file you can close Moneydance, delete the current custom_theme.properties file, copy the copy you made and rename it back to custom_theme.properties and on opening Moneydance your original Customer Theme settings are restored.

    Hope this helps.

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12. 12 Posted by HH Sully-Gmail on 27 Nov, 2024 06:57 PM

    

    Hi Derek,

    Yes, immensely!

    Thanks, Henry

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13. 13 Posted by HH Sully-Gmail on 13 Dec, 2024 04:07 PM

    

    Hi Derek,

    Having another issue in the color settings. Not sure if this is a problem with my appearance settings or something going on with MD not being able to override Window's settings. Please see attachments in this email. I have a screenshot of the problem I will describe below and the custom theme properties file I am using for the MD color scheme in this email. Maybe you could use this file to simulate what I am seeing?
    

    So, if I am in the normal Windows color settings (not hi-res), then when I go into a MD report settings window, there are certain texts that become black, rather than the orange settings I have selected in the appearance properties. As you can see, hopefully, the text where the various income and expenses menu is located are not visible because they are defaulting to black, rather than orange and since the background is black, it disappears. If I change the default background (the first custom color in the list) to dark green, then I can see the black text (not desired), yet some are orange as desired. The same is true in the pull-down menu where the date range is selected.

    When I toggle the windows colors back into hi-res mode, then all the text in the MD report settings window goes to orange on a default background of black, which is what I want.

    I suspect this might be a bug, but if you know what I can change in the "custom" appearance properties to solve this issue then that would be very helpful. Otherwise, how can I report this to MD as a bug?

    Thanks,

    Henry
    

    
    

    On 11/27/2024 11:43 AM, derekkent23 wrote:
    

    pre { width: 92%; margin: 10px 2%; padding: 5px 2%; background: #efefef; border: 1px solid #d6d6d6 }blockquote { margin-left: 0; padding-left: 1em; border-left: 5px solid #ccc; }

    // Please reply above this line ================================================== From: derekkent23 I am not support staff, just a user. Hi Henry If you click HELP SHOW DOCUMENT FOLDER Windows file Explorer opens. Navigate up one level and you will see a number of files including one called custom_theme.properties This is were your Customer Theme setting are stored. Close Moneydance and make a backup of this file so that if you ever want to return to the setting it contains after making further changes to the Customer Theme you can replace the current custom_theme.properties file. If you change the Theme back to one of the standard themes your Custom Theme still exist and is still in the drop down list. However if you are in a Standard Theme and click Customise you will over write your custom setting and will start again with the Standard Theme as your base. If you made a copy of your original custom theme file you can close Moneydance, delete the current custom_theme.properties file, copy the copy you made and rename it back to custom_theme.properties and on opening Moneydance your original Customer Theme settings are restored. Hope this helps. On Wed, Nov 27 at 06:34 AM PST, HH Sully-Gmail wrote: Hi Derek, Thanks for the input. I did notice that when making a font change, it did not seem to update everywhere unless I closed and reopened. Question, when selecting the "customize..." button in appearance, there is a note that says changing these settings will overwrite your customized theme. I spent several hours making many adjustment to get things like I want them. If I were to change themes from Custom to Default (for example) and then back again, will this toggle the settings in the customized theme when returning to it, or do the changes I made stick? Is is possible to save these customized settings in a backup file in case I need to restore them? Thanks, Henry

    Having trouble reading this? View this discussion online: Video Issue in Transaction Remind with Windows High Contract Mode. Reply with #ignore to stop receiving notifications for this discussion.

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14. 14 Posted by derekkent23 on 14 Dec, 2024 10:19 AM

    

    I am not support staff, just a user.
    Hi Henry

    There were no attachments to your post.
    Attachments to email replies don’t work. You need to post your attachments to a new post on the site at https://infinitekind.tenderapp.com/discussions/problems/105980-vide...

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15. 15 Posted by Henry Sully on 14 Dec, 2024 02:48 PM

    

    I've attached the customer theme file and screen shot that demonstrates the issue.

    • custom_theme_-_Copy20241127.zip 549 Bytes
    • Moneydace_Report_Settings_Color_Issue.pdf 401 KB
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16. 16 Posted by derekkent23 on 15 Dec, 2024 09:01 AM

    

    I am not support staff, just a user.
    Hi Henry

    I see the issue are having from your screen shots and I get the same results when I install your file on my Windows 11 laptop. However I don’t get the same results if I install your file on my Linux Feren OS laptop. See attached video.

    I can't really speculate why Windows 11 does not give the same results as Linux Feren OS. It may be a Windows setting or just that your selected colours on the Java build of Moneydance for Windows just don’t play well together or it could be a fixable bug.

    Have Fun, Stay Safe.

    • Linux_Feren_OS_Laptop.mp4 1.3 MB
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