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Reminders

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John Butler

Nov 25, 2024 @ 08:03 AM

The system has stopped posting reminders on their due date. When I go to the reminder it ways do you want to enter the next instance but the date quoted is months or years ago

1. 1 Posted by derekkent23 on Nov 25, 2024 @ 08:36 AM

   

   I am not support staff, just a user.
   Hi John

   Check that AUTO-COMMIT REMINDER …. tick box is ticked under FILE – PREFERENCES – NETWORK.

   Hope this helps.

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2. 2 Posted by john butler on Nov 25, 2024 @ 08:47 AM

   

   Thanks but I don't have an Auto-Commit Reminder tick box

       On Monday, 25 November 2024 at 08:36:15 GMT, derekkent23 <[email blocked]> wrote:
    
      
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3. 3 Posted by derekkent23 on Nov 25, 2024 @ 10:17 AM

   

   I am not support staff, just a user.
   Hi John

   What Version/Build of Moneydance are you Running, e.g. 2024.2(5172)
   With more up to date versions and assuming you are syncing data to another device it should exist, see screen shot.

   So are you syncing?

   Hope this helps

   • Auto_commit.jpg 191 KB
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4. 4 Posted by john butler on Nov 25, 2024 @ 02:24 PM

   

   I'm not syncing and I do not know how to see the version of the software but I started in 2021 and have not updated nything since.

       On Monday, 25 November 2024 at 10:17:47 GMT, derekkent23 <[email blocked]> wrote:
    
      
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5. 5 Posted by derekkent23 on Nov 25, 2024 @ 02:34 PM

   

   I am not support staff, just a user.
   Hi John

   To see the version and build you are running click HELP – ABOUT MONEYDANCE.

   Take a screen shot, as the one in my post, of one of your Transaction Reminders that is not working and post.

   • Transaction_Reminder.jpg 216 KB
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6. 6 Posted by john butler on Nov 25, 2024 @ 02:38 PM

   

   I'm running 2021.1. How would I get an upgrade?

       On Monday, 25 November 2024 at 14:35:03 GMT, derekkent23 <[email blocked]> wrote:
    
      
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7. 7 Posted by derekkent23 on Nov 25, 2024 @ 03:10 PM

   

   I am not support staff, just a user.
   Hi John

   To upgrade to 2024 you can use the UPGRADING BOX and your existing key to get a new key at a 50% discount for 2024 at https://infinitekind.com/purchase

   2024 can be downloaded from https://infinitekind.com/download-moneydance-personal-finance-software

   Upgrading alone may not fix your issue hence why I asked for a screen shot of one of the reminders that is not working to see how you set up a Transaction Reminder.

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8. System closed this discussion on Feb 24, 2025 @ 03:10 PM.