Downloading transctions from Merrill Lynch

Candice's Avatar

Candice

Jun 18, 2013 @ 09:55 AM

I successfully downloaded transactions from one bank account, but I can't get the download from Merrill Lynch to work at all. I used to be able to download into MS Money all the time. But now that I have converted to MD I can't get it to work. I have tried to "open with" MD and also to just save the file and import. Neither works. When I get the screen to select what account to Select and Account, there are no accounts listed, the field is blank. I have tried to use the Quicken and MS Money formats and they both do the same thing.

  1. 1 Posted by Jessica Little on Jun 18, 2013 @ 12:05 PM

    Jessica Little's Avatar

    HI Candice,

    Are you trying to download your transactions into a Checking/Savings account in Moneydance or an Investment account? If you're not using an investment account, that could be the problem.

    Jessica Little
    Moneydance Support

  2. 2 Posted by Candy Johnson on Jun 18, 2013 @ 01:56 PM

    Candy Johnson's Avatar

    It's the cash management part of my investment account. I have it set up in Moneydance as a bank acct. I'm not tracking my investments in MD.

     From Candy's iPhone

  3. 3 Posted by Jessica Little on Jun 21, 2013 @ 01:02 PM

    Jessica Little's Avatar

    Hi Candy,

    Moneydance 2012 doesn't yet have support for cash management accounts. In order to download transactions from this account into Moneydance, you'll need to set up the account as an investment account. The next version of Moneydance will include this functionality, so this should be a temporary work around.

    I'm sorry for the inconvenience. Please let me know if I can be of further assistance, and thanks for your interest in Moneydance!

    Jessica Little
    Moneydance Support

  4. 4 Posted by Candy Johnson on Jun 24, 2013 @ 05:46 AM

    Candy Johnson's Avatar

    Jessica,
    Thank you for your response. It doesn’t look like I can change what type of account it is once it is set up. Do you know when the next update will be that will include functionality for cash management accounts?

    Candy Johnson
    201 S. Chester St.
    Little Rock, AR 72201
    (W) 501-372-4180; (C) 501-681-5819
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  5. Support Staff 5 Posted by Ethan on Jun 24, 2013 @ 02:22 PM

    Ethan's Avatar

    Hello Candy,

    I'm afraid that I am unable to give a firm release date for the next major release of Moneydance at this time. It will likely be several months.

    Please let me know if I can be of further assistance,

    Ethan Tupelo
    Moneydance Support

  6. System closed this discussion on Mar 31, 2015 @ 03:58 PM.

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