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I think I need to reinstall Moneydance

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mattsurette

08 Feb, 2025 04:38 PM

I had been using the trial version of Moneydance for a couple of weeks and I had about 95 transactions left to use. I went in today and the transaction count was gone and I wasn't able to enter any transactions. I figured something had happened and I was planning to buy Moneydance anyway so I purchased it. I then entered the key and I still can't enter any transactions. I have also been having some issues with my computer where support has been making some "changes" which I suspect may have messed up Moneydance. So, I want to uninstall it and reinstall it but not lose any data that I've imported in. Is it as simple as uninstall/reinstall? I'm running Windows 11. Thanks

1. 1 Posted by dtd on 08 Feb, 2025 06:17 PM

   

   If you uninstall Microsoft Word, you don't lose your word files. The same is true for Moneydance - the program does not contain the files you create.

   That said, if you key isn't working, uninstalling/reinstalling will do nothing to change that. Might be better to try to figure out why the key isn't working. Did you use Help/Register Moneydance to enter the license key? Did you copy/paste it, or enter it by hand (then you might have made a typo)

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2. 2 Posted by dwg on 08 Feb, 2025 10:12 PM

   

   License keys are also version specific. If you purchase Moneydance today you get a Moneydance 2024 key, this key will not work on any older version.

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3. 3 Posted by mattsurette on 08 Feb, 2025 11:59 PM

   

   Thanks for the replies. After some additional research I discovered it was user error! It now works correctly but I still have a lot of learning to do.

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4. 4 Posted by dwg on 09 Feb, 2025 12:13 AM

   

   Moneydance is the sort of software that there is always something new to learn or a different way of doing something.

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5. 5 Posted by mattsurette on 09 Feb, 2025 12:16 AM

   

   I like what I've seen so far. I just need to lose all the Quicken I know from many years of use. 
   -------- Original message --------From: dwg <[email blocked]> Date: 2/8/25 7:13 PM (GMT-05:00) To: [email blocked] Subject: Re: I think I need to reinstall Moneydance [Problems #108049]

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6. 6 Posted by dwg on 09 Feb, 2025 12:17 AM

   

   Yes, that can be a problem, while there are some similarities, Quicken is known for not following accounting rules and taking questionable shortcuts.

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