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Moneydance android app not working

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bearswan

22 Mar, 2025 09:24 PM

Hi. I have been using Moneydance across both my PC and android phone (Samsung S23 ultra) for a number of years, synced via a Dropbox folder, and it has always worked seamlessly. A couple of days ago, the android app wouldn't open and reported that it had a bug. I have scanned my phone and it is free from viruses and malware. I have uninstalled and re-installed the app several times without success. When re-installing, it goes through the motions of counting down the number of files it is syncing but then experiences a number of problems:- either a blank screen with 'Last Sync ??' or 'Sync error'', or sometimes, for a short time, either all the correct account names with zero balances, or dates and balances which are completely incorrect. These disappear after shutting down and re-opening the app, and it reverts to the blank screen. I have tried enabling 'Reset from sync folder', which didn't work, and when I try to disconnect 'Syncing via Dropbox, the app freezes and has to be force closed. Please help!

1. 1 Posted by dwg on 22 Mar, 2025 10:04 PM

   

   There are a lot of threads already about the Android app, this is one of them:

   https://infinitekind.tenderapp.com/discussions/iphone-ipod-touch-ipad-android-app-questions/19193-after-update-mobile-app-on-android-wont-load

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2. 2 Posted by bearswan on 22 Mar, 2025 11:40 PM

   

   Thank you so much! I left the beta program, re-installed the regular app, and it is working perfectly again. Cheers!

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