DropBox Pause
This discussion is public.
Moneydance, Handybank & Dropbox all work together fine, apart from 1 issue. When I open and am using Moneydane, I fine it pauses almost all the time whilst I'm trying to use it while it synchronizes with dropbox. I see it saying this in the popup, it's infuriating that it happens at any time, usually right in the the middle of entering a transaction and all I can do is sit and wait.
Why cannot MoneyDance just stop and wait until it's closed to sync ?
Otherwise, love to app.
Thank you
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1
Scott Meehan
on 30 Jun, 2013 05:39 PM
Hi,
Can you send us the output of your console log? This can be found by going to Help -> Console window in Moneydance, then clicking the "Copy to clipboard" button and pasting the output to us here.
Scott Meehan
Moneydance Support
2
pabevington
on 02 Jul, 2013 06:36 AM
Here you go :
Starting Moneydance 2012.5 (862) at Tue Jul 02 18:35:25 NZST 2013
Settings Folder: C:\Users\Peter\.moneydance
OS: Windows 8 6.2 amd64
Java: 1.7.0_07 (Oracle Corporation)
Is in sandbox: false; restricted file access: false
opening last file: MoneyDance_NZ
Opening account book: MoneyDance_NZ
handybank (0): 07-02 18:35:29.201|closing Wi-Fi sync monitor
handybank (0): 07-02 18:35:29.201|starting Dropbox sync mode.
handybank (0): 07-02 18:35:29.209|Local disk in use for Dropbox device
GT-6800: False
handybank (0): 07-02 18:35:29.210|Local disk in use for Dropbox device
GT-I9300T: False
handybank (0): 07-02 18:35:29.211|Local disk in use for Dropbox device
GT-i9100T: False
handybank (0): 07-02 18:35:29.211|starting Dropbox sync monitor
handybank (1): 07-02 18:35:32.220|Dropbox monitor starting
Saving to
C:\Users\Peter\.moneydance\Documents\MoneyDance_NZ.moneydance\root.mdinternal
handybank (2): 07-02 18:35:52.409|uploading transactions to device: GT-6800
handybank (2): 07-02 18:35:52.490|syncing transactions after date: 20130403
handybank (2): 07-02 18:35:56.878|Status: Finished syncing with GT-6800
handybank (2): 07-02 18:35:56.879|uploading transactions to device:
GT-i9100T
handybank (2): 07-02 18:35:56.933|syncing transactions after date: 20130403
Saving state file to dropbox
handybank (2): 07-02 18:36:00.380|Status: Finished syncing with GT-i9100T
handybank (2): 07-02 18:36:00.380|uploading transactions to device:
GT-I9300T
handybank (2): 07-02 18:36:00.436|syncing transactions after date: 20130403
handybank (2): 07-02 18:36:03.338|Status: Finished syncing with GT-I9300T
handybank (2): 07-02 18:36:03.339|Updated 3 Dropbox devices after file
save, deleted imported transactions from 0 devices
Saving to
C:\Users\Peter\.moneydance\Documents\MoneyDance_NZ.moneydance\root.mdinternal
3
Scott Meehan
on 03 Jul, 2013 10:12 PM
Hi Peter,
Can you try going to File -> Preferences in Moneydance, then click on the "Backup" tab, then select the "Save changes on exit" option and click the Ok button and see if Moneydance stops pausing then? I think the issue might actually be the result of saving your data rather than syncing with Dropbox, but if that doesn't work then that will rule out that hypothesis.
Scott Meehan
Moneydance Support
4
pabevington
on 04 Jul, 2013 04:55 AM
Hi,
I have change from Save Changes Automatically to Save Changes on Exit,
which I should have looked for myself as it sounds an appropriate change to
have made.
Will let you know if this doesn't solve the issue.
Many Thanks.
System closed this discussion on 31 Mar, 2015 03:59 PM.