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Error Saving Report

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rayplayer

11 Aug, 2025 07:57 AM

Is anyone else having problems with ‘Copy’ a report. Some reports seem ok, but for others (e.g. Account Balances) I am finding that I get the message ‘Error Saving Report’ if I choose tab delimited / tab delimited (Encoded for Excel), There are no issues with any of the other options (HTML / CSV etc)

I am also finding that using ‘Save’ results in a .txt file, but when saved the message ‘Error Saving Report’ is seen and the resulting saved file is a cut down version of the original report?

I am running Version 2024.4 (5253)

Any help please.

1. 1 Posted by Stuart Beesley ... on 11 Aug, 2025 08:57 AM

   

   What OS are you running?
   Please reproduce and then grab help/show console and upload that as a txt file here.

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2. 2 Posted by rayplayer on 11 Aug, 2025 11:33 AM

   

   Version 2024.4 (5253)

   Windows 10

   • MD_Txt_File.txt 16.7 KB
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3. 3 Posted by Stuart Beesley ... on 11 Aug, 2025 12:31 PM

   

   You've hit a bug. Basically you have a field on that report (probably account name) that somehow contains a (hidden) tab character. When you export and a field contains the same character as the copy/save delimiter.

   For now, look for the account name that has the tab and remove it.

   I understand that this code has been replaced for MD2025 anyway, and whenever that's released, then this issue will therefore be fixed....

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4. 4 Posted by Stuart Beesley ... on 11 Aug, 2025 12:32 PM

   

   (PS.. I reproduced it by using a rich text editor, typing some text with a tab in it, and then copy/pasting that into an account name, and then running the report....)

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5. 5 Posted by rayplayer on 11 Aug, 2025 12:56 PM

   

   Hi Stuart, to hunt the problem account I unticked an account from the report
   and worked through each account until the 'Copy' worked again - I then
   noticed the account causing the problem, had a zero balance so included it
   in the report again and unticked 'include zero balance accounts' and 'Copy'
   works as it should.

   Many Thanks for your help

   BR's

   Ray

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6. 6 Posted by rayplayer on 11 Aug, 2025 01:57 PM

   

   Ah – nothing to do with zero balances then :blush:

    

   Many Thanks again

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7. rayplayer closed this discussion on 13 Aug, 2025 08:27 AM.