exchange rates incorrect with extension
Hello, I work in CHF and EUR, however the rate showing (European Central Bank) from the Exchange Rate Extension is 1.59, whereas it should be 1 EUR = 0.93 CHF.....
Please advise.
Thank you.
Jayne
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1 Posted by derekkent23 on 14 Jan, 2026 09:09 AM
I am not support staff, just a user.
Hi Jayne
I don’t use the extension Quote and Exchange Rates Updater but use the extension Quote Loader.
See screenshot of where the base currency is Euro’s and the exchange rate for Swiss Franc is retrieved.
For information on the features of Quote Loader and how to use
https://infinitekind.tenderapp.com/discussions/investments/7595-quo...
Download the PDF’s attached to post 250 and have a read.
To get an overview take a look at the YouTube videos by using the links on page 1 and 2 of the PDF.
The Quick Start Video is intended to give a quick overview so the user can see if Quite loader looks like it could work for them. The Short Video expands the user’s knowledge giving more detail. The Full Video goes even further but may be too wordy for some.
The PDF reinforces what’s leaned in the videos, provides step by step instructions, a must read and provide answers on how to handle less obvious issues some users may come across.
Hope this helps.
Support Staff 2 Posted by Maddy on 14 Jan, 2026 11:06 AM
Hi Jayne,
Thank you for contacting Moneydance support.
Can you check you're running the latest version of the Quotes and Exchange Rates extension?
To do this, choose Extensions --> Manage Extensions. The latest version of the extension is v.1046.
I hope this information is helpful. Please let us know if you have further questions or need more assistance.
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Maddy, Infinite Kind Support
3 Posted by jayne.magistris on 14 Jan, 2026 01:34 PM
Thank you - yes, it is version 1046
=============
Jayne Magistris
+41 78 766 77 57
Support Staff 4 Posted by Maddy on 14 Jan, 2026 02:08 PM
Jayne, could you send us a screenshot of the extension settings, please?
If required, you can read instructions for taking a screenshot here:
https://www.take-a-screenshot.org/
To add it as an attachment to this discussion, please click on "Browse" below your next post.
Thank you
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Maddy, Infinite Kind Support