Can no longer "Export to Backup"
When I try to export to backup and I select the folder that I always use to do this I get an error message saying <html>Error: <b-Moneydance was unable to find the file: \G (Access is denied)</b> </html>
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Support Staff 1 Posted by Ethan on 18 Apr, 2026 10:55 PM
Hello,
That would seem to indicate that either that location is unreachable, or that the program or your username doesn't have sufficient permissions to access that location. What operating system are you using? The letter G in the message suggests Windows, and it also suggests that this is an external drive, or a drive different than your main hard drive. Is that correct? Can you access this drive and save files to it through other programs?
Ethan
Infinite Kind Support
Maddy closed this discussion on 06 May, 2026 07:47 PM.