Refund
Jerry Coleman
This software does not meet my expectations...it is very difficult to manage and configure. Please issue me a refund right away.
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Support Staff 1 Posted by Ethan on Sep 14, 2013 @ 08:46 PM
Hello,
I would be happy to authorize a refund and I am inclined to offer you technical assistance first. This is not an attempt to get out of giving you a refund, if that is what you want let me know and I will authorize it today. However if there is something specific you believe that I might be able to assist you with I am at your service.
Please let me know if I can be of further assistance,
Ethan Tupelo
Moneydance Support
2 Posted by Jerry Coleman on Sep 14, 2013 @ 11:00 PM
Yes please just send the refund. Thank you.
3 Posted by Jon Hoover on Sep 15, 2013 @ 12:25 AM
Hi Jerry,
I am sorry that our product did not meet your needs. I have asked our payment processing partners BMT Micro to process your refund. They will let you know when the process is complete from their end.
Please let me know if I can be of further assistance, and thank you for your interest in Moneydance.
Jon Hoover, Moneydance Support
System closed this discussion on Mar 31, 2015 @ 04:06 PM.