Wrong Amount on Downloaded Transaction
We have recently begun using MD and have run into a problem I have not found a discussion on.
When we downloaded recent transactions from our bank, a transfer showed up as we expected, but it was for the wrong dollar amount. We deleted the transaction and did a new download for that account, but the same incorrect amount came through again?
I could of course change the amount manually, but is that going to cause issues down the road when reconciling or downloading future transactions?
Any help is appreciated.
Thanks,
nw
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Support Staff 1 Posted by Ethan on Oct 05, 2013 @ 09:22 PM
Hello,
To be clear, is the transaction amount incorrect compared to what your bank says it should be when you log into your bank's website and look at the transaction there? If so, are any of your other transactions appearing incorrectly? Also, are you using direct connections to get transaction information from your bank, or are you downloading a file and importing it into Moneydance? If you are importing a file, what file type is it?
Ethan Tupelo
Moneydance Support
System closed this discussion on Mar 31, 2015 @ 04:04 PM.