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Transaction Download Error with Citi Cards

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mcintosh

08 Jun, 2009 11:28 PM

The error (together with an announcement of url changes on the citicards site) suggests that moneydance's current direct connection configuration needs to be changed. I'm not aware of any way to look at the current configuration or change it (although it's possible to set up a new configuration from scratch).

Error message: "javax.net.ssl.SSLHandshakeException: "java.security.cert.CertificateException:Untrusted"

1. 1 Posted by Angie Rauscher on 09 Jun, 2009 01:47 AM

   

   It appears there are some irregularities with our Citi Card direct connect connection this week. We will look into the issue and let you know when we have more information.

   Please let me know if I can be of further assistance, and thank you for your interest in Moneydance. Angie Rauscher Moneydance Support

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2. 2 Posted by Jason Koehn on 09 Jun, 2009 07:36 PM

   

   For the record I am having the same issue that started yesterday.

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3. 3 Posted by cecil_t on 10 Jun, 2009 03:27 AM

   

   I'm affected as well, can't download from citicards with same error as above. Been a few days now (this past weekend?).

   • citicards_error.png 24.9 KB
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4. 4 Posted by John Selden on 10 Jun, 2009 05:10 AM

   

   FYI, i can't download from Citicards in either Moneydance or Quicken Mac 2007, so this is probably a Citi issue, not a Moneydance issue.

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5. 5 Posted by Brian Adler on 10 Jun, 2009 06:44 AM

   

   Please contact Citi to verify this, but I believe that Citi no longer is supporting Direct Connect for any 3rd party software. From now forward it will be necessary to download a file from their website and import it into Moneydance.

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6. 6 Posted by Raimund Buchhol... on 10 Jun, 2009 06:54 AM

   

   Hi,

   beside this it sounds like Citi using a new CA to sign its SSL certificate - could you please try MD preview build 639

   638-639 2009-06-04
   639: Fixed bug in 'dashboard' net worth graph to properly account for stock splits  
   637-638 2009-06-03  
   638: Added most recent OFX CA certificate
   

   In case Citi still supports direct connect, you may need to set up a manual connection with the new settings (URL, ...)

   Raimund

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7. 7 Posted by g on 10 Jun, 2009 08:02 AM

   

   I don't have a problem with Citi direct connect using version 639.

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8. 8 Posted by John Selden on 10 Jun, 2009 03:13 PM

   

   So far, it looks like version 639 fixes the problem. I did not need to set up a new connection or do anything special other than install the new version. If anything changes after I've lived with it for a while, I'll post again.

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9. 9 Posted by Brian Adler on 10 Jun, 2009 03:17 PM

   

   It seems that Citi Card is working. Is there a user that is still having difficulty connecting?

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10. 10 Posted by Jason Koehn on 10 Jun, 2009 03:50 PM

    

    Excuse my ignorance, but how do I get build 639?

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11. 11 Posted by Jason Koehn on 10 Jun, 2009 03:50 PM

    

    Excuse my ignorance, but how do I get build 639?

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12. 12 Posted by Brian Adler on 10 Jun, 2009 04:03 PM

    

    Jason,

    Do you have the updater extension installed? You can install that from extensions->add->from the internet->Moneydance Updater.

    Configure it to update to "preview versions" and to check "for updates on start up". Alternatively, you can find 639 here: http://moneydance.com/preview/

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13. 13 Posted by Jason Koehn on 10 Jun, 2009 04:15 PM

    

    Got it. Thank you and it's working.

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14. 14 Posted by mcintosh on 10 Jun, 2009 06:49 PM

    

    As the originator of this thread, I'd like to report that the software
    update to the preview version resolved the problem to my satisfaction.

    God Bless.

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