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"Error Loading Extension"

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michaeld121

28 Jun, 2010 07:57 PM

For the last couple of days when I click on my ‘Moneydance’ desktop icon the application tries to start-up, but all I get is a Moneydance button on the taskbar. When I hover over the taskbar button all it shows me (ie using the Windows 7 thumbnail preview feature) is a white screen. If I click on the program on the taskbar button nothing happens.

The errlog.txt file contains the following:
Starting Moneydance 2010r3 (751) Settings Folder: C:\Users\Michael.moneydance OS: Windows 7 6.1 x86 Java: 1.6.0_20 (Sun Microsystems Inc.) Error loading extension: java.io.FileNotFoundException: C:\Users\Michael.moneydance\fmodules\updater.mxt (The system cannot find the file specified)

I've tried uninstalling & upgrading to the latest version, with no joy. Any suggestions?

Michael

1. 1 Posted by Ben Spencer on 29 Jun, 2010 01:35 PM

   

   Hi Michael

   It sounds like Moneydance has started up minimized. Most likely because it was closed down minimized. If you hover over the item in the taskbar and bring up the thumbnail you should be able to right click on the thumbnail and select Maximize.

   Ben Spencer

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2. 2 Posted by michaeld121 on 29 Jun, 2010 08:23 PM

   

   Spot on - many thanks. Must admit that hadn't occured to me at all.

   Michael

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3. 3 Posted by michaeld121 on 29 Jun, 2010 08:25 PM

   

   Ben,

   Thanks again for this & sorting out my iPhone sync queries. The support for Moneydance seems to be superb.

   Michael

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4. 4 Posted by Ben Spencer on 30 Jun, 2010 07:16 PM

   

   You are welcome. Please let me know if I can be of any further assistance.
   Ben Spencer

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5. Ben Spencer closed this discussion on 30 Jun, 2010 07:16 PM.