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Encryption goes away when sharing a MD 2010 data file

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ecsongradi

07 Jul, 2010 05:17 AM

Hi,

My Wife and I recently set up a communal .md file, which we access using Dropbox. We have noticed that once the encrypted file is opened on one computer it will "forget" the password encryption when opened on another computer. For instance, if my wife opens the file on her PC, she has to enter the password to access it. After she has saved and closed down I am able to access the file without entering the password on my machine. We have tried reinstating the password protection several times.

Thanks,

Eric

1. 1 Posted by Ben Spencer on 07 Jul, 2010 05:47 PM

   

   Hi Eric

   I use dropbox to store my .md file and I have not been able to reproduce the problem you are experiencing. I tried with both types of encryption with the same results. The file always asked for the password. What version of Moneydance are you running? You can determine the version by selecting Help->Console Window. Are you running the same version of Moneydance on both machines?

   Sincerely
   Ben Spencer
   

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2. 2 Posted by ecsongradi on 08 Jul, 2010 01:55 AM

   

   Hi Ben,

   My wife is using MD 2010 (723) on a Windows 7 computer and I am using MD 2010r3 (751) on an OS X 10.6 computer.

   Thanks,

   Eric

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3. 3 Posted by Ben Spencer on 08 Jul, 2010 10:03 PM

   

   Please update your wifes version to 751 by downloading it from our website (the update is free):

   http://moneydance.com/other

   And let me know if that resolves the problem.

   Ben

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4. 4 Posted by John Selden on 09 Jul, 2010 01:57 AM

   

   I use Dropbox to access my MD data file from three partitions on two laptops (Mac, Win7 Boot Camp partition, and Ubuntu) and I've never experienced this problem.

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5. 5 Posted by ecsongradi on 19 Jul, 2010 04:05 AM

   

   I updated my wife's MD to the most recent version and haven't had any more problems with the encryption going away. Thanks!

   - Eric

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6. Angie Rauscher closed this discussion on 19 Jul, 2010 04:46 AM.