Chase transaction download

Tom's Avatar

Tom

19 Jun, 2009 07:27 PM

Lately, I have been having problems with transaction download, I keep getting the following message:

"There was an error communicating with your financial institution. The details of this error are below.

A communication or parsing error occurred. This could be the result of a network problem, a proxy error, or misconfigured server. Error Description: javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: Untrusted"

Everything worked fine for a long time and I didn't make any changes. Is this a moneydance or server problem?

System: Moneydance 2008r3 (631) on Linux Java Version: 1.6.0_05 Java Vendor: Sun Microsystems Inc.

  1. 1 Posted by damontimm on 20 Jun, 2009 11:34 AM

    damontimm's Avatar

    Try to download the latest preview:

    www.moneydance.com/preview

    This worked for me after my I had the same errors from my chase visa card.

  2. 2 Posted by Ben Spencer on 20 Jun, 2009 03:24 PM

    Ben Spencer's Avatar

    Hi Tom

    Did downloading the latest preview fix your problem?

    Ben

  3. 3 Posted by Jen on 21 Jun, 2009 05:25 PM

    Jen's Avatar

    I was having the same problem. I tried this and it worked for me. Thanks!

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