Trouble connecting to Compass Bank

wearyaswater's Avatar

wearyaswater

13 Jul, 2010 11:29 PM

I'm having trouble connecting to Compass Bank. When I try to download transactions, I get an "Error: java.io.IOException: HTTP Error:500 Server Error". First I downloaded the latest version of Moneydance (2010r3, build 751, win7). Then I tried "refreshing" the service, as well as disabling and re-adding the Compass Bank connection, but get the same error message.

Thanks for any help. It was working on 7/9.

  1. 1 Posted by wearyaswater on 13 Jul, 2010 11:49 PM

    wearyaswater's Avatar

    I followed these directions to remove all services and it is working now.

  2. 2 Posted by wearyaswater on 13 Jul, 2010 11:50 PM

    wearyaswater's Avatar

    I followed these directions to remove all my online services and it is working again.

  3. 3 Posted by John Selden on 14 Jul, 2010 04:34 AM

    John Selden's Avatar

    I use Compass Bank too and I've been getting intermittent errors for the last 2 days. I'm speculating that it is a problem on the bank's end, not in Moneydance. My download earlier this evening failed, but it worked just now when I tried it.

  4. Jessica Little closed this discussion on 14 Jul, 2010 08:37 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac