Moneydance
I downloaded your program to my new Mac. Spent about three hours putting in info from my Quicken program and today I cannot find any trace of Moneydance on the Mac Help needed!!!
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1 Posted by Ben Spencer on 19 Jul, 2010 02:30 PM
When you downloaded app where did you put it? It should be put in your applications folder. Perhaps you left it in your downloads folder. If not in your downloads folder you can use spotlight search to search for "Moneydance". Once you find it I recommend that you put it in your applications folder.
Sincerely
Ben Spencer
Moneydance Support.
2 Posted by Fred Abele on 19 Jul, 2010 02:52 PM
No, all I find is the demo I played around with a few weeks ago. Could this file
be under a different name or do I have to start all over again?
________________________________
From: Ben Spencer
<[email blocked]>
To: [email blocked]
Sent: Mon, July 19, 2010 10:33:29 AM
Subject: Re: Moneydance [Problems]
3 Posted by Ben Spencer on 19 Jul, 2010 03:15 PM
Did you save your data file before closing the program? When you first try to close Moneydance you will have been prompted to save your data providing a file name and location. If you did not provide a file name or location and clicked cancel your data will have been lost. If you did save your data and do not remember the name you gave it you can use spotlight search to search for all data files ending with the ".md" extension.
Ben
4 Posted by Fred Abele on 19 Jul, 2010 03:36 PM
I must not have saved it.
Will start over and manually put in info from Quicken again.
Thanks for your help.
Fred
________________________________
From: Ben Spencer
<[email blocked]>
To: [email blocked]
Sent: Mon, July 19, 2010 11:17:40 AM
Subject: Re: Moneydance [Problems]
5 Posted by Ben Spencer on 19 Jul, 2010 03:44 PM
Hi Fred
I am sorry for the loss of data. Once you have saved your data file at least once you can set an option under File->Preferences->General to "Save on every quit". As well of other settings under File->Preferences->Backup that will prevent further loss.
I recommend saving your data file as soon as you create it by selecting File->Save.
Sincerely
Ben Spencer
Angie Rauscher closed this discussion on 24 Jul, 2011 08:03 PM.