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Moneydance stuck on unresponsive download

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cecil_t

24 Jun, 2009 02:51 AM

I am currently having problems with my internet connection going up and down, nothing to do with Moneydance, but when downloading transactions for an account my connection had a hiccup and then Moneydance got stuck. The "Online" menu drop-down was still displayed with the "Download Transactions" menu item selected and the mouse cursor is displaying the wait icon. It was probably 20 minutes and there was no timeout, Moneydance just hung waiting for a response that would never come. I ended up killing the program via Windows Task Manager and restarting and then download was successful, but the file was unsaved at the time and there was no way to save it or exit smoothly.

1. 1 Posted by cecil_t on 24 Jun, 2009 02:56 AM

   

   Sorry, more info - this is on Windows 7 RC with the latest Moneydance - 2008r4 (640) (just upgraded earlier tonight), Java Version: 1.6.0_13.

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2. 2 Posted by Ben Spencer on 29 Jun, 2009 07:09 PM

   

   Hi Cecil

   I am sorry I have taken so long to post a response. Things have been rather hectic on the forums lately.

   I have created a ticket to add a time out on download transactions function. Here is the link:

   http://moneydance.com/trac/ticket/1950

   If you register and log into trac you can vote on this ticket. The more votes a ticket gets the higher the priority.

   Sincerely

   Ben Spencer

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3. 3 Posted by cecil_t on 30 Jun, 2009 12:03 AM

   

   Thanks, no problem, I voted for the ticket in Trac.

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4. Raimund Buchholz closed this discussion on 01 Feb, 2010 10:39 PM.

5. Angie Rauscher re-opened this discussion on 09 Aug, 2010 02:08 AM

6. System closed this discussion on 31 Mar, 2015 03:30 PM.