Bug on Balance bottom right-hand side popup

Francois GUILLIER's Avatar

Francois GUILLIER

Apr 18, 2015 @ 07:54 AM

Hi,

I have just upgraded from Moneydance 2015 1110 to 1175 which solves some bugs but seems to have introduced a new very annoying one:

If I click on the Balance (at the bottom of an account window), the first time the display is perfect. But from the second time, nothing is displayed (blank bubble). In fact, it seems that it keeps adding windows like on a stack because the shadow grows and become darker and darker.

The only way to reset this behaviour is to go to another account, click on Balance and then come back to the previous account.

Just in case it make any difference, I use the Linux version of Moneydance.

François.

  1. 1 Posted by sth on Apr 18, 2015 @ 11:42 PM

    sth's Avatar

    Try the latest preview release. There have been a bunch of recent changes to the UI.
    http://infinitekind.com/preview

    There are other bugs but at the moment 1196 is the latest and may solve this particular issue.

  2. 2 Posted by ljb on Apr 19, 2015 @ 01:43 AM

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    Not fixed in 1196 - I already tried it. To add to the original post, I see the described behavior if the Moneydance window is not maximized (so the balance popup appears below the main window). After the first click showing balance, the popup is empty.

    But if Moneydance is maximized (or otherwise positioned so the balance popup has to appear over the corner of the main window), it does something even more strange: The first time I click, I see the expected popup with the balances. The second time, I see a slightly shorter popup with the balances. The third time, I see a still shorter popup which is empty. It repeats in groups of 3: balance, balance, empty. Very, very odd.

  3. 3 Posted by sth on Apr 19, 2015 @ 03:19 AM

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    I haven't seen this on Mac OS X. My last guess is what version of java are you using? I think it uses system Java on linux and on Mac OS X it loads its own version. This could be the difference.

    Otherwise, hopefully IK will respond here if they can duplicate it.

  4. 4 Posted by Francois GUILLI... on Apr 19, 2015 @ 08:14 AM

    Francois GUILLIER's Avatar

    I use the Java version which part of the 64-bit tar.gz package.

    java version "1.8.0_25"
    Java(TM) SE Runtime Environment (build 1.8.0_25-b17)
    Java HotSpot(TM) 64-Bit Server VM (build 25.25-b02, mixed mode)

    I tried to replace the JRE with a freshly downloaded version
    java version "1.8.0_45"
    Java(TM) SE Runtime Environment (build 1.8.0_45-b14)
    Java HotSpot(TM) 64-Bit Server VM (build 25.45-b02, mixed mode)

    But the result is exactly the same. And I can also reproduce ljb's three-state behaviour when window is maximised. The good news is this seems is a reproducible bug!

  5. 5 Posted by ljb on Apr 19, 2015 @ 09:14 PM

    ljb's Avatar

    I am using Java 1.8.0_40 (also known as 8u40), 32 bit. So it seems not to be caused by Java. However, we now have 2 people reproduce it on Linux and one does not on Mac OS X. Anyone able to try this on Windows?

  6. 6 Posted by jimmplsmn on Apr 19, 2015 @ 09:18 PM

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    I cannot reproduce this behavior. Win 7 Pro 32-bit w/ build 1196

    - Jim

  7. 7 Posted by dwg on Apr 19, 2015 @ 09:23 PM

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    I've tried it using build 1196 on windows 32 bit and have not been able to reproduce the problem, the size of the bubble changes a little at times but the balances are always being displayed

    Des

  8. 8 Posted by Scott Meehan on Apr 20, 2015 @ 05:04 PM

    Scott Meehan's Avatar

    Hi Everyone,

    Thanks for letting us know about this issue! I've confirmed this on my end. I've filed a ticket in our ticketing system regarding this issue, so the developers will be looking into it.

    Please let us know if we can be of further assistance!

    Scott Meehan
    Infinite Kind Support

  9. System closed this discussion on Mar 19, 2016 @ 04:57 AM.

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