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Error updating Moneydance

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dave

26 Jun, 2009 07:02 PM

Hi, the version of the program I'm using is 2008r3 (631). When I tried to download and install the latest upgrade (2008r4 (640)), I get the following error message:

There was an error updating Moneydance. Please send email to [email blocked] with the information below:

java.io.FileNotFoundException: C:\Program Files\Moneydance\moneydance.jar (Access is denied) at java.io.FileOutputStream.open(Native Method) at java.io.FileoutputStream.(Unknown Source) at java.io.FileOutputStream.(Unknown Source) at com.moneydance.modules.features.updater.Upgrader.copyFile(Upgrader.java:31) at com.moneydance.modules.features.updater.Upgrader.installUnknowFile(Upgrader.java:110) at com.moneydance.modules.features.updater.Upgrader.InstallFile(Upgrader.java:75) at com.moneydance.modules.features.updater.MoneydanceUpdater.InstallNewFile(MoneydanceUpdater.java:137) at com.moneydance.modules.featues.updater.MoneydanceUpdater$Downloader.run(MondydanceUpdater.java:272) at java.lang.Thread.run(Unknown Source)

I have not been able to complete this update. I look forward to hearing from you at your earliest convenience.

Thanks, Dave Rider

1. 1 Posted by Ben Spencer on 26 Jun, 2009 08:53 PM

   

   Hi Dave

   Are you using windows Vista? We are aware of a problem with Moneydance on some versions of Windows Vista that is preventing the automatic upgrade from completing. We have not been able to reproduce the error on our vista test machines. If you are using Vista which version are you using? e.g basic or ultimate etc...? Either way you can manually download and install the latest version of Moneydance from this link:

   http://moneydance.com/other

   Sincerely

   Ben Spencer

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2. 2 Posted by dave on 26 Jun, 2009 10:46 PM

   

   Download worked perfectly. Appreciate the speedy response to my query. Thanks Ben.

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3. 3 Posted by dave on 27 Jun, 2009 05:20 PM

   

   Re: Error updating Moneydance [Problems]

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