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Split window doesn't appear; Program locks up

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bri0528

26 Sep, 2010 10:31 AM

I am running Moneydance 2010r3 (751), OS: Windows 7 6.1 x86, Java: 1.6.0_21.

When I select split window with a new transaction, no window appears and the program locks up; I have to close via task manager. I tried a reinstall and an earlier windows restore point with the same result.

Thanks for your help!

Brian

1. 1 Posted by -Kevin N. on 26 Sep, 2010 01:31 PM

   

   Hi Brian,
   It's possible that the Split window is appearing 'off screen'. Not having access to the Split window would give the appearance of MD being locked up.
   You can try to bring the Split window back 'on screen' with the following process.
   Open Moneydance, access an account, create a new split txn.
   At this point, hold down the ALT key then press and release the SPACEBAR. release the ALT key. Press and release the letter m key. Now use the ARROW keys to try and bring the Split window back 'on screen'.
   HTH -Kevin N.

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2. 2 Posted by bri0528 on 26 Sep, 2010 08:00 PM

   

   Yes, that was it.

   Thank you!

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3. Angie Rauscher closed this discussion on 27 Sep, 2010 03:20 AM.