Problem downloading transaction from Chase

maryjo's Avatar


07 Jul, 2009 11:24 PM

My download has worked fine before, but now I am getting this error:

A communication or parsing error occurred. This could be the result of a network problem, a proxy error, or misconfigured server.
Error Description: Untrusted Server Certificate Chain

Is Moneydance using the right version of SSL?

  1. 1 Posted by Randy on 07 Jul, 2009 11:46 PM

    Randy's Avatar

    If you don't have build 640 (check in Moneydance by going to help - about), get it from

    Chase works for me with that build.

  2. 2 Posted by Jessica Little on 25 Jul, 2009 06:44 PM

    Jessica Little's Avatar

    Hi Mary Jo,

    Sorry for the delay in responding. Did Randy's suggestion solve your problem? If not, please let us know and we can try to help you further.

    Jessica Little
    Moneydance Support

  3. 3 Posted by maryjo on 25 Jul, 2009 06:56 PM

    maryjo's Avatar

    It did, yes. Thanks!

  4. Angie Rauscher closed this discussion on 01 Jul, 2012 08:01 PM.

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