MD Registration Key

a080751b's Avatar

a080751b

Nov 19, 2010 @ 09:08 AM

Hi
I have been running a registered copy of MD and am very pleased with it however yesterday my pc ran chkdsk on booting, the first time I ran MD after this it behaved as a new demo installation and asked if I wanted to create/import Files etc, Unfortunately I have mislaid my registration key--also obviously I dont want to re-enter the data--please advise
Thanks
Al

  1. 1 Posted by Angie Rauscher on Nov 19, 2010 @ 12:16 PM

    Angie Rauscher's Avatar

    Al,

    It sounds like your preferences folder (where your license key and the "link" between the program and your data file is stored) might have been deleted or moved somehow.

    To find your data files, do a search for *.md (.md is the file extension for Moneydance data files), or for your file's name. To get your key you can use the key retriever tool here.

    Good luck getting set back up, and please let me know if I can be of further assistance,

    Angie Rauscher
    Moneydance Support

    Check out our new blog series, Moneydance on the Road.

  2. 2 Posted by a080751b on Nov 19, 2010 @ 12:48 PM

    a080751b's Avatar

    Angie
    appreciate your prompt reply--have followed your advice and am working again
    Appreciate it
    Al

  3. Angie Rauscher closed this discussion on Nov 19, 2010 @ 01:15 PM.

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