Fault code 404

Tom Chaloner's Avatar

Tom Chaloner

24 Nov, 2010 05:56 AM

Mac OS10.6.5
MD 2010r3 (751)
Java 1.6.0_22

When I do an update on share prices one particular share operates intermittently, and has done so ever since entry. In the "quotes and exchange rate" extension window on "advanced" setting on test the history function is not working and opening this line the log is saying fault 404. The current quote is working. Occasionally the current quote does not seem to be written to MD.

Regards, Tom Chaloner

  1. 1 Posted by Jon Hoover on 24 Nov, 2010 02:25 PM

    Jon Hoover's Avatar

    What is the ticker symbol for this stock. Occasionally Yahoo's server can be somewhat irregular in the data it provides. If I know the ticker symbol I can see if the error is lying in Moneydance or on the server-side.
    Jon Hoover, Moneydance Support

  2. 2 Posted by Tom Chaloner on 24 Nov, 2010 09:47 PM

    Tom Chaloner's Avatar

    The ticker symbol is BEN.AX
    If required I can send you the check and log entries relevant to this fault.
    Thanks, Tom

  3. 3 Posted by Jon Hoover on 25 Nov, 2010 01:04 AM

    Jon Hoover's Avatar

    The ticker data seems to be okay. Could you tell me what version of the quotes and exchange rate downloader you are using? (Go to Extensions -> Get Info For -> Quotes and Exchange Rate)
    Jon Hoover, Moneydance Support

  4. 4 Posted by Tom Chaloner on 25 Nov, 2010 02:23 AM

    Tom Chaloner's Avatar

    Extension Quotes & Exchange Rates 2.0, Build 65
    Cheers, Tom

  5. 5 Posted by -Kevin N. on 25 Nov, 2010 03:32 AM

    -Kevin N.'s Avatar

    Hi Tom,
    The latest build appears to be Build 71
    HTH -Kevin N.

  6. 6 Posted by Tom Chaloner on 25 Nov, 2010 04:45 AM

    Tom Chaloner's Avatar

    Thanks for the input. I downloaded the latest version but the same problem remains.

    Regards, Tom Chaloner

  7. 7 Posted by Ben Spencer on 25 Nov, 2010 03:32 PM

    Ben Spencer's Avatar

    Hi Tom

    The symbol BEN.AX does not have price history available for it from yahoo. Yahoo do not provide price histories for every symbol that they provide a quote for.

    If you look at the link


    You can see that there is no "Download data" link.

    In these cases there is no way we can get a price history.

    Ben Spencer
    Moneydance Support

  8. 8 Posted by Tom Chaloner on 25 Nov, 2010 09:52 PM

    Tom Chaloner's Avatar

    Oh well, that seems to answer that question. At least I know now that the fault isn't with me or MD. Thanks for your assistance, sorry about the wild goose chase.
    Tom Chaloner

  9. System closed this discussion on 31 Mar, 2015 03:30 PM.

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