BB&T Untrusted server chain

tsnavely's Avatar


15 Jul, 2009 12:34 AM

Error: Untrusted Server Certificate Chain

I received the above error attempting to set up online banking w/ BB&T. It appears to be similar to others that require a cert update. However I did read that the bank is changing their OL banking.

Any suggestions?


  1. 1 Posted by opie on 15 Jul, 2009 01:13 AM

    opie's Avatar

    I just started getting this today as well... After using Moneydance for a VERY long time... Any suggestions???

  2. 2 Posted by Ben Spencer on 15 Jul, 2009 03:19 PM

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    Hi You are not alone with this problem with BB&T. We are looking into the issue. In the mean time please ensure you have the latest build of moneydance. It is available here.

    If the latest build does not resolve the issue let me know.


    Ben Spencer

  3. 3 Posted by opie on 15 Jul, 2009 03:42 PM

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    Ben... Once I hit this last night, this was the first thread I found that referenced the issue. Once I dug in a little more, I saw that others had the issue, and found the suggestion to try the new jar file.

    I did download the new jar file (for build 640), replacing the original, and all is fine now.

    Thank you for the reply!

  4. 4 Posted by Ben Spencer on 15 Jul, 2009 03:52 PM

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    Thanks Tony,

    I'll pass on the message to the other threads that the latest build solved the problem for you.


    Ben Spencer

  5. 5 Posted by tsnavely on 23 Jul, 2009 01:31 AM

    tsnavely's Avatar

    Unfortunately, I had a hard disk failure almost immediately after posting this so I have not had a chance to see if it works. Should have a new drive next week.


  6. Angie Rauscher closed this discussion on 17 Feb, 2012 06:01 AM.

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