Moneydance will not let me save files,

Julie Rippy's Avatar

Julie Rippy

05 Dec, 2010 06:52 PM

this is frustrating i worked 4 hour to establish current accounts and it wouldnt let me save. I got error" saving file Java io. file not found exception c:/programfiles/moneydance/mymoney.md (access denied) "I have current moneydance and current java.
I am pretty computer stupid and am having a hard time with this please help. i probably shouldn't be using this program.

  1. 1 Posted by -Kevin N. on 05 Dec, 2010 07:42 PM

    -Kevin N.'s Avatar

    Hi Julie,
    The problem, is that your trying to save the file in an area of your computer that you do not have 'write permiissions' for.
    Go to C:\Program Files\Moneydance and Move your data file (mymoney.md) to your 'My Documents' folder.
    HTH -Kevin N.

  2. 2 Posted by Angie Rauscher on 05 Dec, 2010 07:48 PM

    Angie Rauscher's Avatar

    Julie,

    Could you let me know what OS and version of Java you are running? It's not generally the best idea to store data files in the program files folder, and there may be some permission limitations which are causing the issue. It would also be useful if you tried to save your data file to a different location, such as your desktop or your My Documents folder. I'm sorry to hear you are having this issue, and hope I can assist you in resolving it. Please let me know how I can be of further assistance,

    Angie Rauscher
    Moneydance Support

  3. Angie Rauscher closed this discussion on 05 Dec, 2010 07:48 PM.

  4. ripatc@gmail.com re-opened this discussion on 05 Dec, 2010 11:50 PM

  5. 3 Posted by ripatc@gmail.co... on 05 Dec, 2010 11:50 PM

    ripatc@gmail.com's Avatar

    Thanks. Appreciate the help, you guys are a lot of help!

    Sent from my Verizon Wireless Phone

    ----- Reply message -----
    From: "kmnugent" <[email blocked]>
    Date: Sun, Dec 5, 2010 1:42 pm
    Subject: Moneydance will not let me save files, [Problems]
    To: "[email blocked]" <[email blocked]>

  6. 4 Posted by ripatc@gmail.co... on 05 Dec, 2010 11:52 PM

    ripatc@gmail.com's Avatar

    Angie
    I started fresh and this time it created a file. Thanks for the help.
    Julie

    Sent from my Verizon Wireless Phone

    ----- Reply message -----
    From: "Angie Rauscher" <[email blocked]>
    Date: Sun, Dec 5, 2010 1:48 pm
    Subject: Moneydance will not let me save files, [Problems]
    To: "[email blocked]" <[email blocked]>

  7. 5 Posted by Angie Rauscher on 06 Dec, 2010 12:01 AM

    Angie Rauscher's Avatar

    Julie,

    I'm glad it's working for you now, and please don't hesitate to ask if you have any other questions.

    Angie Rauscher
    Moneydance Support

  8. Angie Rauscher closed this discussion on 06 Dec, 2010 12:01 AM.

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