Down load error 400
When I try to update one of my accounts I now get a box that has
this message in it.
A communication or parsing error occurred. This could be a network
problem a proxy error or misconfigured server. error description
Java.io. IO exception:http error:400 Invalid Request. The account
downloaded fine for a while. So when this error happened. I thought
that it was a temp problem. No such luck. I have check the http
address and it seems fine. I would appreciate any help that I could
get with this problem. Thanks
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1 Posted by Brian Adler on 17 Jul, 2009 07:52 AM
What version of Moneydance are you using? What bank do you bank with? It may be that you just need to update Moneydance to the most recent version. If you already are using the most recent version, please let me know.
Sincerely,
Brian Adler
Moneydance Support
2 Posted by lewis-r0n on 18 Jul, 2009 07:42 PM
Re: Down load error 400 [Problems]
3 Posted by Ben Spencer on 18 Jul, 2009 07:44 PM
Hi Louis
Your latest post contains no information. This might be a problem on our end. I am not sure. Would you please post again.
Ben
4 Posted by lewis-r0n on 18 Jul, 2009 07:58 PM
Brian asked me about my verison of moneydance & bank account.
I'm using moneydance 2008r3.
My bank account is with Centra Credit Union. I've only had moneydance a short time. when I ask about updates, the program said that I'm up to date. I have two other accounts and they work fine Just this account is giving me trouble. It worked for a while then gave me the error:400
5 Posted by Ben Spencer on 18 Jul, 2009 08:00 PM
There is a newer version 2008r4 Build 640 available here :
http://moneydance.com/other
Please try it and see if it resolves the problem.
Sincerely
Ben Spencer
6 Posted by lewis-r0n on 19 Jul, 2009 02:11 AM
I down loaded the new version 2008r4 Build 640
The account still would not work. I tried to turn off online banking for the account at centra credit union and then trun it back on. Now I get the errow:400 as soon as I try to connect to the account. Does Moneydance still work with Centra Credit Union?
7 Posted by Brian Adler on 20 Jul, 2009 08:33 PM
Lewis,
I believe the connection information needs to be updated. We should have that complete within the next couple of days.
Best,
Brian Adler
8 Posted by Kara Haschke on 20 Jul, 2009 08:46 PM
I'm having a very similar problem, except the other way around...when I try to pay a bill online I get this exact same error. I've been using Moneydance for several years and never had a problem. I've paid hundreds of bills directly from the program without a hitch. Now suddenly, the last few times I've attempted to pay a bill, it gives me this message. It still downloads transactions from the same bank account just fine, but it won't let me make a payment. I've had to go to my bank's website to make the payment, then come back and make the entry in Moneydance. What a pain!
Any ideas?
9 Posted by Kara Haschke on 20 Jul, 2009 08:49 PM
I just realized my previous message had some incorrect info. The error message I get is different. The first part reads the same, but the error description at the end says "Error Description: java.io.10 Exception: HTTP Error: 500 Internal Server Error
10 Posted by Ben Spencer on 20 Jul, 2009 08:52 PM
Kara
Are you using the same bank as the user above?
Ben
11 Posted by Kara Haschke on 20 Jul, 2009 09:03 PM
Ben,
No, I'm using Capital One.
12 Posted by Ben Spencer on 20 Jul, 2009 09:06 PM
As the problem you are experiencing is unrelated would you mind posting your inquiry in an independent discussion?
Ben
13 Posted by lhgordonmd on 20 Jul, 2009 09:51 PM
Same problem of unable to connect to First Hawaiian Bank due to error 400. The Bank upgraded their website and I am told that I need a new source code (whatever that is or means). Current software is 2008 v4(640). Any help without computer jargon (word(s) such as "source code" is an example). Thank you, Larry
14 Posted by lewis-r0n on 21 Jul, 2009 09:07 PM
Brian
Thanks I will check back in a few days and see whats new. Should I just try to install the online account then? Thanks for all the help! I post if it starts working.
15 Posted by lhgordonmd on 21 Jul, 2009 11:17 PM
Awaiting the fix somewhat patiently but what about my creditors? Larry
16 Posted by cpjs1 on 22 Jul, 2009 03:48 AM
I may have a related issue. TD banknorth customer using Mac version of moneydance,. I used trial version for a day or two this week, liked it and so this evening bought license, for version 2008r4. I finished tagging transactions that had downloaded during trial and when I went back to download more current transactions from my bank rec'd this message:
There was an error communicating with your financial institution. The details of this error are below.
A communication or parsing error occurred. This could be the result of a network problem, a proxy error, or misconfigured server.
Error Description: java.io.IOException: Unexpected end of message while reading headers
From what I can see it looks like my banks ULR is now MIA.
17 Posted by peteandsue on 23 Jul, 2009 02:35 AM
I am having the same problem. Running MD 2008r4 on Mac OSX 10.5.7. MD has worked fine with TD BankNorth until recently, and I am getting the same error description (communication or parsing error, java.io.IOExecption)
I suspect it may have something to do with changes at TD BankNorth. They are doing some rebranding to TD Bank, and they have posted new instructions for Quicken customers on how to adapt in the last few days. It seems like MD needs to update to this new format.
18 Posted by Brian Adler on 23 Jul, 2009 09:07 PM
Lewis,
I have been researching Centra Credit Union's new connection information so far without success. I'm wondering if they still support Direct Connect. Can you write them and ask them if they do?
Regards,
Brian
19 Posted by Brian Adler on 23 Jul, 2009 09:09 PM
We are working on re-establishing the connections for First Hawaiian and TD Banknorth. We may have both resolved tonight.
Brian
20 Posted by lewis-r0n on 23 Jul, 2009 09:28 PM
Brian & Ben
I want to thank you both for all your help the account is working perfect. I can't believe that you both really did work on my problem. NOW I'm sure I made the right choice to get rid of my quicken and get moneydance. Anytime I had trouble with them no help. THANKS AGAIN
21 Posted by Brian Adler on 24 Jul, 2009 02:40 PM
We have a solution for TD Banknorth that is implemented in the latest preview (641) of Moneydance. Please find it here: http://moneydance.com/preview/
Be sure to set up a new online banking connection for "TD Banknorth". Do not use the one with the "NA".
Regards,
Brian Adler
Moneydance Support
22 Posted by Brian Adler on 24 Jul, 2009 02:41 PM
First Hawaiian Bank is now working as well.
23 Posted by Brian Adler on 24 Jul, 2009 02:42 PM
Lewis,
You are very welcome!
Brian
Brian Adler closed this discussion on 24 Jul, 2009 02:42 PM.