printing

don's Avatar

don

Nov 10, 2015 @ 09:48 PM

it will not print using a 27 mac with the lasted operating system

  1. 1 Posted by David Hanley on Nov 10, 2015 @ 09:59 PM

    David Hanley's Avatar

    Hi Don,

    Can you please verify the version of Moneydance you are running? To do this run Moneydance and from the menu bar select Help->Console Window... Then copy and paste the output of the console window to this discussion.

    Could you try checking the box marked 'Share this printer on the network' under your Mac's System Preferences? To access this option, click the Apple logo in the top left corner -> System Preferences -> Printers & Scanners.

    A number of users have reported that this resolves strange printing issues with Moneydance and OS X El Capitan.

    Hope this helps, and feel free to contact me with any questions about this process!

    David Hanley
    Infinite Kind Support

  2. 2 Posted by Don Janovyak on Nov 11, 2015 @ 02:03 PM

    Don Janovyak's Avatar

    Checking the shared printer worked well thanks

    Don DJ Janovyak
    St. Andrews Bay Realty
    850-769-4444

  3. 3 Posted by David Hanley on Nov 11, 2015 @ 02:29 PM

    David Hanley's Avatar

    Hi Don,

    Great to hear you're back up and running, feel free to contact us for any additional support!

    David Hanley
    Infinite Kind Support

  4. David Hanley closed this discussion on Nov 11, 2015 @ 02:29 PM.

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