Unable to save my checking account

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(anonymous)

Jan 18, 2011 @ 03:39 PM

The following messages appear when I click to save. "error making backup:java.io.file not found Exception/application`/checking Jan,feb. md-2011-01-18 " click on ok the following message appears

"error saving file:java.io.file not found exception/application/checking Jan,Feb.md(permission denied) click ok "Then I can't get out unless I shut down.

  1. 1 Posted by Ben Spencer on Jan 18, 2011 @ 03:49 PM

    Ben Spencer's Avatar

    I suspect that the problem is that you have a comma in the file name between Jan and Feb. Commas are not legal characters for file names.

    Sincerely
    Ben Spencer
    Moneydance Support

  2. 2 Posted by Ben Spencer on Jan 18, 2011 @ 05:59 PM

    Ben Spencer's Avatar

    Bob Spencer
    That comma you refer to is in the error msg. I have not altered the file name in since inception and the file has been running over a year. This problem started a bout a week ago.

    Mac

  3. 3 Posted by Ben Spencer on Jan 18, 2011 @ 06:26 PM

    Ben Spencer's Avatar

    Is your data file actually called "checking Jan,feb. md"? If so can you try changing its name to "checking Jan-feb.md".

    Ben Spencer

  4. 4 Posted by macmil772 on Jan 18, 2011 @ 08:50 PM

    macmil772's Avatar

    ----- Original Message -----
    From: "Ben Spencer" <[email blocked]>
    To: [email blocked]
    Sent: Tuesday, January 18, 2011 1:26:47 PM
    Subject: Re: Unable to save my checking account [Problems]
    Lost the whole file. thanks anyway. mac #

  5. 5 Posted by macmil772 on Jan 18, 2011 @ 08:50 PM

    macmil772's Avatar

    ----- Original Message -----
    From: "Ben Spencer" <[email blocked]>
    To: [email blocked]
    Sent: Tuesday, January 18, 2011 1:26:47 PM
    Subject: Re: Unable to save my checking account [Problems]

  6. 6 Posted by Jon Hoover on Jan 18, 2011 @ 09:02 PM

    Jon Hoover's Avatar

    Hi,
    Have you tried going into moneydance and going to the File Menu and selecting Open? From there, try and browse about in order to find your file.
    Sincerely,
    Jon Hoover, Moneydance Support

  7. System closed this discussion on Mar 31, 2015 @ 03:37 PM.

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