cannot download extensions

mlcampbell's Avatar


14 Feb, 2011 06:03 PM

I have installed MD on my mac OSX and trying to install the updater extension. I get the message that says:

error: java.util.zipzipexception
error in opening zip file

the same occurs for any extension I try to install from the tools menu. Note that I have to setup MD to use a proxy server. I don't believe that this is the issue as outgoing connections to my bank work fine and I can download transactions with no problems.

  1. 1 Posted by Ben Spencer on 14 Feb, 2011 07:50 PM

    Ben Spencer's Avatar

    Run Moneydance and select Help->Console Window. Then reproduce the error and copy the entire contents of the console window to this discussion including the version information at the top.

    Ben Spencer
    Moneydance Support

  2. 2 Posted by Mike Campbell on 14 Feb, 2011 08:09 PM

    Mike Campbell's Avatar


    I actually got nothing in the console window. Here is the details:

    Starting Moneydance 2010r3 (751)
    Settings Folder: /Users/mikecampbell/.moneydance
    OS: Mac OS X 10.6.6 x86_64
    Java: 1.6.0_22 (Apple Inc.)

    However, I found a workaround. I have MD on a windows machine that had
    the updater extension installed. I just copied over the file and then
    installed the extension from file instead of internet and that works.
    Still curious why the internet option fails though.

  3. 3 Posted by Tom Freeman on 15 Feb, 2011 03:27 PM

    Tom Freeman's Avatar

    I just downloaded the updater from the web. it may have been a temporary issue with the host site.


  4. System closed this discussion on 31 Mar, 2015 03:34 PM.

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