Saving preferences

agassist's Avatar

agassist

26 Jul, 2009 03:34 AM

Hello, I have two questions. Is the saving preferenced disabled in the trial version, and if not why can't I save my preferences.

When I save the message below comes up.

Error saving preferences: /Users/luketaylor/.moneydance/config.dict (No such file or directory)

I tried the "go to folder" instructions to change the permissions, but the folder doesn't exist.

What can I do?

  1. 1 Posted by Ben Spencer on 12 Aug, 2009 06:34 PM

    Ben Spencer's Avatar

    Hi Luke

    I am sorry I haven't replied sooner.

    I believe that the problem is related to the permissions set on your user folder.

    Please try the instructions listed in this knowledge base article:

    http://help.infinitekind.com/faqs/frequently-asked-questions-2/mone...

    Sincerely

    Ben Spencer

  2. 2 Posted by agassist on 13 Aug, 2009 09:09 AM

    agassist's Avatar

    Hello Ben,

    I have tried this trick but the folder doesn't exist. I have also made
    the finder able to view hidden folders and I can't find it this way
    either.

    Any other options?

    Cheers - Luke

  3. 3 Posted by Ben Spencer on 13 Aug, 2009 08:50 PM

    Ben Spencer's Avatar

    Hi Luke

    Try searching your computer for the file "config.dict" . If that file does not exist I suggest uninstalling Moneydance and installing it again. Be sure that you have write permission enabled to you user folder when reinstalling.

    I am sorry for the inconvenience this is causing you.

    Sincerely

    Ben Spencer

  4. Raimund Buchholz closed this discussion on 30 Jan, 2010 12:18 PM.

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