losing and added data
Bruce
Hi - I have Money Dance 2011 r2 (803). Two or three months ago it added $7,430.85 to one of my credit card accounts. I have years of data on that account and just figured it inserted that figure in some of the old data that no longer shows up in the account. Today, it added another $273.93 to the same account and I can't find that either. Also, my main checking account only shows only my pending transactions. The account value is correct but no other transactions showing but pending ones. What can I do?
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1 Posted by Bruce on Dec 30, 2015 @ 09:38 PM
PS The checking account pending problem just started about an hour ago.
2 Posted by Ben Spencer on Dec 30, 2015 @ 10:54 PM
Can you show me a screenshot of what you are seeing. It may be that you have a filter turned on for the account.
Ben Spencer
Infinite Kind Support
3 Posted by Bruce on Dec 31, 2015 @ 02:23 AM
does this help?
4 Posted by Bruce on Dec 31, 2015 @ 02:34 AM
Ben - the filters were the problem. Don't remember changing them but when I messed around with them everything went back to normal. Thanks for your help and have a great New Years!
5 Posted by David Hanley on Dec 31, 2015 @ 03:42 AM
Bruce,
Great to hear you're back up and running, feel free to contact us for any additional support!
David Hanley
Infinite Kind Support
David Hanley closed this discussion on Dec 31, 2015 @ 03:42 AM.