tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/208-problems-with-build-641Infinite Kind: Discussion 2018-10-18T13:54:03Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/2728272009-07-27T17:02:10Z2009-07-27T17:02:10ZProblems with Build 641<div><p>David,</p>
<p>I am surprised that version 641 is responsible for this, but we
should rule that out. You can revert to version 640 by downloading
from this location and placing the extracted file in your
applications folder:</p>
<p>http://moneydance.com/download/2008/MacOS_X/Moneydance.zip</p>
<p>Once you have downloaded 640, you can open the Moneydance
Updater extension and change it's settings so that it only prompts
you to update to the latest stable version of Moneydance rather
than the latest preview version.</p>
<p>Sincerely,</p>
<p>Brian Adler</p>
<p>Moneydance Support</p></div>Brian Adlertag:infinitekind.tenderapp.com,2009-01-14:Comment/2728272009-07-28T02:25:15Z2009-07-28T02:25:15ZProblems with Build 641<div><p>Brian,</p>
<p>I tried reverting to Build 640, and no joy. It had the same
behavior as I reported above on build 641, in that it still reports
"up to date" on the one investment account and the menu bar
disappears at the same time. The same thing happens on the Citi
cards credit card account now as well, but that's reasonable
because that account probably is up to date, seeing as how I
downloaded the transactions in that one yesterday.<br></p>
<p>I did notice that under Build 640, the menu bar disappeared in
lots more circumstances, such as when I replied "cancel" to the
popup about updating to build 641. However, I could bring the menu
bar back by opening Preferences or bringing up the "About
Moneydance" popup.<br></p>
<p>After all the fun and games, I went back to Build 641, and
everything's about the same as under build 640. The only difference
is that the menu bar doesn't seem to disappear under as many
different circumstances.</p>
<p>I'm pretty sure that I used build 640 to download transactions
with great success in late June, so it seems that something has
changed since then somewhere. Maybe a Java update? It didn't look
like anything of that nature was coming through in recent Apple
software updates, but I'm no expert.<br></p>
<p>Any and all suggestions or insights are welcome.</p>
<p>Thanks,</p>
<p>David</p></div>ds4854tag:infinitekind.tenderapp.com,2009-01-14:Comment/2728272009-09-08T21:49:25Z2009-09-08T21:49:25ZProblems with Build 641<div><p>David,</p>
<p>I am so sorry that your inquiry has been neglected all this
time. Are your downloads working correctly now? If they are not, we
should have you load the debugger extension to diagnose what is
happening. The menu bar issue has been caused by a recent Java
update that Apple will either soon (or has already) fix.</p>
<p>Brian</p></div>Brian Adlertag:infinitekind.tenderapp.com,2009-01-14:Comment/2728272009-09-09T19:42:46Z2009-09-09T19:42:46ZProblems with Build 641<div><p>Brian,</p>
<p>Yes, thanks, things have been working normally again on the last
couple of attempts. I only do this with the Fidelity accounts every
two weeks (when I get paid, and there are new transactions in these
work-related retirement accounts), so it takes a while to try them
again.<br></p>
<p>I still don't know what was wrong. Maybe some problem with
Fidelity's server? But it seemed very odd that I could download
from all my accounts with them except the one troublemaker.</p>
<p>I am still having problems with the top menu mostly disappearing
after downloads, which has been reported and attributed to a Mac
Java update issue in other threads. It's easily fixed by selecting
"Moneydance -> Preferences" and then dismissing the Preferences
popup. The menu immediately reappears.<br></p>
<p>Thanks for checking. Feel free to close this thread if you
want.</p>
<p>David</p></div>ds4854