Printing little squares at the beginning of address lines on checks

Jack_K's Avatar

Jack_K

27 Jul, 2009 09:12 PM

I can put addresses on checks from the address book. The problem is that it is printing a little square as the first character on all but the first line of the address. I think it must have something to do with using the enter key to move down to the next line.

Is there a way around this? I printed the checks to an HP printer and the squares are there, and I printed the checks to a PDF with PDFCreator and they are there. I tried this on WIndows XP and on a different computer with Ubuntu Linux with the same results.

Thanks
Jack

  1. 1 Posted by Jack_K on 08 Aug, 2009 10:11 PM

    Jack_K's Avatar

    I have tried several options to get rid of the little squares at the beginning of every line in the address printing on the checks. I tried different printers and fonts with the same results.

    Does any one know if this is a common problem, or is it something that will be addressed with the next software release? For the time being, I am back to NOT printing the address on the checks.

    Jack

  2. 2 Posted by Angie Rauscher on 17 Sep, 2009 01:47 AM

    Angie Rauscher's Avatar

    Jack,
    I apologize for the lateness of this response. Are you still experiencing this issue? If so, could you please let me know which build you are using?

    Please let me know if I can be of further assistance, and thank you for your interest in Moneydance.

    Angie Rauscher
    Moneydance Support

  3. Angie Rauscher closed this discussion on 17 Sep, 2009 01:47 AM.

  4. Jack_K re-opened this discussion on 02 Oct, 2009 03:08 PM

  5. 3 Posted by Jack_K on 02 Oct, 2009 03:08 PM

    Jack_K's Avatar

    Hello Angie,

    Now it is my turn to be sorry for the late response!
    I am still having the problems with the little squares printing on each line of the address. (Not the name, but all subsequent lines of the address.)

    I am using build 641

    The squares show up when printing to my printer or even when I print to a PDF file using PDFCreator.

    Thanks.
    Jack

  6. 4 Posted by Angie Rauscher on 26 Oct, 2009 02:23 PM

    Angie Rauscher's Avatar

    Jack,

    We recently released our most recent preview version (2008r4 Build 643), please update to that version. You can download the update from our website at http://moneydance.com/preview. Let me know if that addresses the issue, if not we will look at other possible solutions.

    Please let me know if I can be of further assistance, and thank you for your interest in Moneydance.

    Angie Rauscher
    Moneydance Support

  7. Angie Rauscher closed this discussion on 26 Oct, 2009 02:23 PM.

  8. Jack_K re-opened this discussion on 01 Nov, 2009 08:26 PM

  9. 5 Posted by Jack_K on 01 Nov, 2009 08:26 PM

    Jack_K's Avatar

    Hello Angie,

    I installed the 643 Build. The check printing no longer prints those annoying little boxes.

    Thanks for your help and support in resolving this issue.

    Jack

  10. Raimund Buchholz closed this discussion on 01 Nov, 2009 09:38 PM.

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