Home → Problems →

Problem after upgrade to 2015.6

• Edit

Wallace Taylor

Feb 11, 2016 @ 04:59 AM

I upgraded to 2015.6, then launched Moneydance. Each of my accounts displays similar to the following: "Restored num=9664305 id=fc01f1920-158b04bde-b8d8-55913dabf23f 20170210:CU checking"

All entries in an account display the following in the category field: "Restored num=964305 id=fc01f192" etc. I've attached a screen capture.

Please advise as to how to correct the display. Thank you.

• Restored_Num.png 56.1 KB

1. Support Staff 1 Posted by Jenny on Feb 11, 2016 @ 08:05 AM

   

   Hi Wallace,

   Sorry to hear about the problems you've been experiencing.

   I've attached a file called "fix_restored_accounts.py" that should resolve this problem for you. Before proceeding, please back up your Moneydance data set, just in case something goes wrong. You can create a backup using the "File --> Export Backup" menu option.

   To use the file, first save it to your computer and then follow these steps:

   1. In Moneydance, click on the Extensions Menu and choose the Manage Extensions option.
      
   2. From the list of available extensions, choose the Python Interface extension, then click Install to download the extension and finish to complete the installation.
      
   3. Close the Manage Extensions window.
      
   4. Again, click the Extensions menu. This time, choose the Python Interface option.
      
   5. In the python window, click the read from file button and load the file from wherever you saved it. You'll get a confirmation message when the script is finished. Close the window when done.

   Hopefully, that will work. You may need to re-add some accounts to your sidebar after running this script. You can do so using the "plus" sign in the bottom left corner of the Moneydance window, underneath the sidebar.

   Jenny
   Infinite Kind Support

   • fix_restored_accounts.py 855 Bytes
   • Edit

2. 2 Posted by Wallace Taylor on Feb 11, 2016 @ 03:31 PM

   

   Thank you. That seems to have resolved the issue.

   Wallace Taylor

   • Edit

3. Support Staff 3 Posted by Jenny on Feb 12, 2016 @ 07:46 AM

   

   Hi Wallace,

   Great, glad to hear everything is running smoothly again!

   Please let me know if I can be of further assistance.

   Jenny
   Infinite Kind Support

   • Edit

4. Jenny closed this discussion on Feb 12, 2016 @ 07:46 AM.