double entry created in same account when adding new transaction

MICHAEL's Avatar

MICHAEL

31 Jul, 2009 11:33 PM

I am using MD 2008 r4 (641) on my mac 10.4.11

I've been using the program for several years. Today I noticed that my last transaction - entered on 7/24 - ended up with an amount in the decrease column and a corresponding about in the increase column. I deleted the transaction and when I tried to enter it as only a decrease amount it continues to put the corresponding value in the increase column. I've worked with the dates, the amounts, the type of transaction - cash, check, etc. and nothing makes a difference.

I've quit the program and restarted it several times.

I'm not sure, but I think an automatic update came down around the same time. Searching the help and knowledge base didn't find anything that corresponds to my problem.

The attachment show what happens when I only place an amount in either the decrease or increase column. A corresponding amount shows up in the opposite column.

I don't know if this is a bug or if a setting somehow got changed.

Please advise.

  1. 1 Posted by Ben Spencer on 02 Aug, 2009 08:59 PM

    Ben Spencer's Avatar

    Hi Michael

    I notice that the columns in this account are labeled increase and decrease. Where typically if you are in an asset account like a bank account the columns should say Payment and Deposit. What is the type f the account you are making the payment from?

    Sincerely

    Ben Spencer

  2. 2 Posted by Dustin on 03 Aug, 2009 06:11 AM

    Dustin's Avatar

    Ben,

    It is an account that I use to track medical expenses. It's just a
    running total account that I can then run reports on at year end.
    This problem began out of nowhere and after I did what I could to
    solve it myself I sent in the question. Since submitting the
    question, I needed to shut down my computer an restart it a few times
    - no reason other than I needed it off. Upon restarting it and
    entering MD again, the automatic double entries (I'd enter one in the
    decrease column and the computer would put a corresponding value in
    the increase column - thus 'canceling' the value out making it net 0)
    no longer happened. I don't know what changed within the software -
    it went away as curiously as it appeared. For now the problem fixed
    itself.

    Thanks for the reply to my original post.

    Michael

  3. 3 Posted by Ben Spencer on 03 Aug, 2009 01:47 PM

    Ben Spencer's Avatar

    Hi Michael

    Thanks for the update and I am glad the the problem seems to have resolved its self. I still have a desire to understand more about this problem and attempt to diagnose the cause. I have not had reports from anyone else about this and I would like to determine if this is a bug in Moneydance. If you are still willing to assist in this investigation I would be very grateful.

    I am afraid I still do not understand what accounts and their types were involved in this transaction. From the screenshot it looks as if you are in the transaction register for the Medical expense account and that you are making a transaction to the same expense account. ie transfering an amount from medical to medical. Such an action would indeed produce the result you describe. Can you verify which account you are making the initial transaction from.

    Thanks for your help.

    Sincerely

    Ben Spencer

  4. 4 Posted by Dustin on 04 Aug, 2009 03:41 AM

    Dustin's Avatar

    I'll be glad to help. I'll give you some more information and screen
    shots in a few days. I'm actually out of town on a business trip.
    As soon as I get back I'll put something together to better
    illustrate my problem and the account I have set up.

    Michael

  5. 5 Posted by Ben Spencer on 04 Aug, 2009 02:51 PM

    Ben Spencer's Avatar

    Thank you. I appreciate you for your assistance.

    Ben

  6. 6 Posted by Dustin on 07 Aug, 2009 07:40 AM

    Dustin's Avatar

    Here is a screen shot of my account. I cannot remember what type of
    account it is. All I do is enter the amount in the decrease column
    and this provides me a running total as the year progresses. If I
    need to run a report on a specific category I select that category
    and get a report that details the payments applied during the year.
    The current balance is just an up-to-date total money 'spent'. No
    other transactions are entered in any account nor is a corresponding
    amount written to offset the decrease - except when I contacted you,
    for some reason that additional entry was being automatically
    generated. As I mentioned, I restarted my computer and that problem
    went away.

    Let me know if you need more information. Is there a way for me to
    check what kind of account I originally?

    M

  7. 7 Posted by Ben Spencer on 07 Aug, 2009 03:40 PM

    Ben Spencer's Avatar

    Hi Dustin

    From the description your are providing I am inclined to believe you are not using Moneydance in the way it was intended to be used. The intended use for moneydance is to record transactions as they occur in your asset and liability accounts. Typically in your bank account. and then select the category (income or expense) that the transaction is associated with. From the sounds of things you are going into the transaction register on the category side of the transaction and entering a decrease there only. What do you have set in the Category column for such transactions? Every transaction In moneydance has two sides. The transaction register you are in and the category you select. While you are free to use the software as you please I recommend that you read Chapter 4 in the help system, which describes the function of the various types of accounts and their intended use.

    Sincerely

    Ben Spencer

  8. Angie Rauscher closed this discussion on 24 Jul, 2011 06:51 PM.

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