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Moneydance receiving Java error upon any internet access attempt (online banking or Manage extensions)

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Kevin Thompson

Apr 08, 2016 @ 07:25 PM

Getting the following Java error when attempting to perform online banking downloads or starting the extensions manager:

"java.net.UnknownHostException.moneydance.com"

1. 1 Posted by sth on Apr 09, 2016 @ 04:03 PM

   

   Looks like a system error. Does the rest of your system have network access to resolve host names? What OS? What versions of MD?

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2. 2 Posted by Ben Spencer on Apr 09, 2016 @ 04:52 PM

   

   Could you attach a screenshot of the error message you are seeing?

   Ben Spencer
   Infinite Kind Support

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3. 3 Posted by kevinwt on Apr 10, 2016 @ 12:50 AM

   

   Issue solved. The problem was caused by the last big Windows 10 update
   (1511). It corrupted the Winsock and Winsock2 registry entries. Luckily, I
   had access to another Windows 10 machine, so I was able to delete and
   replace the entries in the registry. I did a "netsh winsock reset" and
   rebooted and my problem was solved.

   FYI, replacing the Winsock/Winsock2 registry entries with Windows 7 version
   allowed browsing to work, but programs like Moneydance and Windows Update
   would not work (both could not resolve hosts) until replacing the entries
   with Windows 10 copies.

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4. 4 Posted by Ian L on Apr 11, 2016 @ 01:13 PM

   

   Great, glad things are working again. That's quite a fix! Please let me know if I can be of any further assistance, and thanks for using Moneydance.

   Ian L
   Infinite Kind Support

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5. Ian L closed this discussion on Apr 11, 2016 @ 01:13 PM.