Trial to bought version

CAROL's Avatar

CAROL

29 May, 2011 03:07 AM

Hello,

I spent time setting up new accounts and tags. I realized I wanted to buy the "free trial:. When I bought it, all the data i entered in the trail was lost. How can I retreive it? It is so a total lost of time for me to reenter all the infom.

  1. 1 Posted by james f on 29 May, 2011 03:37 AM

    james f's Avatar

    Inputting the License Key should not make you lose all of your data.

    Do a file search for .md . You should be able to find a file that ends in .md, that is if you did a "save" or, better yet, a "save as" before quitting Moneydance for the first time.

  2. 2 Posted by Angie Rauscher on 29 May, 2011 01:05 PM

    Angie Rauscher's Avatar

    Carol,

    James is correct in the best way to find your data file. Entering your license key will not affect your data, only "unlock" the trial version limitations. A spotlight search should help you find your data file, and once the connection between the program and the file is re-created Moneydance should automatically open your data file the next time you use the program. Thanks for for using Moneydance, and please let me know if I can be of further assistance,

    Angie Rauscher
    Moneydance Support

  3. System closed this discussion on 31 Mar, 2015 03:32 PM.

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