Screen handling - Select Account Difficult

Earl's Avatar


01 Jun, 2011 09:25 PM

Windows XP Pro:
Beginning with the Home Page window, clicking on "Root Account" drops down a list of accounts. About 50% of the time clicking on an account such as "checking" does nothing. It may take 2 clicks or 3 clicks before the account is actually selected. Unpredictable, but regularly happens on each use of MoneyDance.

  1. 1 Posted by -Kevin N. on 01 Jun, 2011 10:00 PM

    -Kevin N.'s Avatar

    Hi Earl,
    As a workaround, hit ENTER if the mouse click doesn't select the account.
    HTH -Kevin N.

  2. 2 Posted by dave on 02 Jun, 2011 06:49 AM

    dave's Avatar

    You might try a different mouse too. At work, some of the machines have had problems where you can't successfully drag a window from one monitor to another. It turned out the switch under the left mouse button was worn and intermittent! Replacing the mouse solved the problem!

    Just an idea!


  3. 3 Posted by Ben Spencer on 02 Jun, 2011 02:15 PM

    Ben Spencer's Avatar

    I have not been able to reproduce this problem, Can you tell me the build number of the version of Moneydance you are running? Run Moneydance and select Help->Console Window to see the version information.

    Ben Spencer
    Moneydance Support

  4. System closed this discussion on 31 Mar, 2015 03:34 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac