Loan reminder, cannot change payment amount from 0

samaklis's Avatar

samaklis

10 Jun, 2011 03:12 PM

Hi,

I have an existing loan with no principal, and I have setup a transaction reminder for it. Somehow the amount has gone to zero, so I tried to edit the amount for the monthly payment to the correct one. After I change the principal and hit OK, I tried to edit the reminder again and see that the amount is still zero...

Also, worth noting that if you put the mouse while in calendar view, over the reminder, the correct payment amount does show up. When you try to record the transaction payment though, it defaults to zero.

Have you seen this before?

I am running 211 build 790

  1. 1 Posted by Tom Freeman on 10 Jun, 2011 06:38 PM

    Tom Freeman's Avatar

    Would you please send a screen shot of your loan page. My suspicion is that the terms of the loan is finished so the program doesn't expect anymore payments.

    Tom

  2. 2 Posted by samaklis on 10 Jun, 2011 07:42 PM

    samaklis's Avatar

    Hi,

    Attached is the loan screen and it seems that the loan is set correctly. In addition, I have a preview version of Moneydance on my Mac and the same .md file shows the payment correctly. (I just realized that) The problem is on a Windows machine.

    I am also attaching the version number of the Mac which is working fine.

    Thanks

  3. 3 Posted by Ben Spencer on 17 Jun, 2011 05:35 PM

    Ben Spencer's Avatar

    I am certain that there were no changes to the code that handles loan reminders between 778 and 790.

    Can you try deleting the reminder from Tools->Reminders, select the reminder and click the delete button.

    Then recreate the reminder by going into the loan register and selecting Account edit account and clicking OK, The second question prompt will ask you if you want to create a reminder.

    Ben Spencer
    Moneydance Support

  4. 4 Posted by samaklis on 17 Jun, 2011 05:57 PM

    samaklis's Avatar

    I checked on this again now that you replied and it seems that the
    reminder shows the amount.

    Kind of odd if you ask me....

    I have not done anything else other than adding transactions and
    saving the file since I reported this problem.

    I guess you can close this one until it comes back. (or not)

    Thanks

  5. 5 Posted by Ben Spencer on 17 Jun, 2011 06:31 PM

    Ben Spencer's Avatar

    I suspect that it was just a refresh problem. I'll leave the case open and investigate further if the problem happens again.

    Ben Spencer

  6. 6 Posted by paleolith on 20 Jun, 2011 03:53 AM

    paleolith's Avatar
  7. System closed this discussion on 31 Mar, 2015 03:37 PM.

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