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Cannot sync with Fidelity NetBenefits

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mark_r_abbott

May 13, 2016 @ 11:36 PM

There was an error communicating with your financial institution. The details of this error are below.

Bank Name: Fidelity NetBenefits
Account: Fidelity NetBenefits OUS TDI
Account Number: 71678

A communication or parsing error occurred. This could be the result of a network problem, a proxy error, or misconfigured server.
Error Description: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: No trusted certificate found

 
I am running Moneydance version 2015.2 (1150)

1. 1 Posted by -Kevin N. on May 13, 2016 @ 11:55 PM

   

   Hi mark_r_abbott,

   MD 2015 (1150) is an older build of Moneydance 2015.

   Provided that you purchased Moneydance thru the I.K. website as opposed to the Apple App Store, you can d/l the latest version of MD 2015 (currently 1358) from here:
   http://infinitekind.com/download-moneydance-personal-finance-software

   Hopefully, upgrading will resolve the Fidelity issue for you.

   Please realize that I am not a member of the MD support staff. Computing 101 dictates that you backup your data before making any upgrade, especially to your financial data

   HTH -Kevin N.

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2. 2 Posted by mark_r_abbott on May 14, 2016 @ 12:12 AM

   

   that did it - much obliged

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3. 3 Posted by -Kevin N. on May 14, 2016 @ 12:27 AM

   

   Hi Mark,

   You're welcome. Thank you for reporting your results

   -Kevin N..

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4. System closed this discussion on Oct 02, 2016 @ 02:35 AM.