Faulty iPhone app
The syncing between my iPhone and my Mac became bad enough that I tried having MD forget my iPhone to add it back again (15 tries and no sync happened). However, now it won't even give me an access key. It sees the phone, but an access key does not appear on my phone. I've tried rebooting both devices. My firewall is not on. The wireless network is working properly. The app gives no way to make it look for a connection request. Does anyone know how I can get them to talk to each other again?
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1 Posted by Ben Spencer on 02 Jul, 2011 11:17 AM
The access key is displayed only the first time the iPhone app is run for security reasons. If you tell moneydance to forget the device you will need to remove moneydance from the device and then reinstall it from the app store to see an access key.
Can you please also make sure you are running the latest version of the net sync extension which is build 12.
Sincerely
Ben Spencer
Moneydance Support
2 Posted by tom on 09 Jul, 2011 10:56 PM
I'm having trouble with the iphone sync as well. I have to close and reopen it many times before it syncs (although it syncs the first time, every time, with my ipad...)
I checked the Network Synchronizer under the Manage Extensions window and it
says its v11. How do I get version 12 and why does it not show up as a download
option?
Moneydance 2011 (791) for OS X
3 Posted by xraydoug on 16 Jul, 2011 10:11 PM
You asked which build extension I have. I have 11, but I, too, see no way to update this. How do I get the updated extension?
4 Posted by tom on 23 Jul, 2011 02:56 PM
Hello? Anybody there?
5 Posted by Angie Rauscher on 25 Jul, 2011 08:02 PM
XrayDoug and Tom,
It seems that the most updated Network Synchronizer is actually version 11, so there's no current updates needed if that's what you currently have. We're working on an updated sync method using Dropbox which we believe will greatly increase the ease and stability of syncing. I'll post on this thread when that update is available.
Please let me know if I can be of further assistance,
Angie Rauscher
Moneydance Support
6 Posted by tom on 30 Jul, 2011 06:15 PM
I hope you build in some sort of encryption if you're syncing to dropbox......
7 Posted by Jon Hoover on 09 Aug, 2011 03:32 PM
Hi Tom,
Sorry to be slow in getting back to you. To answer your question, yes there will be encryption.
Please let us know if you have any more questions.
Sincerely,
Jon Hoover, Moneydance Support
8 Posted by Angie Rauscher on 11 Jun, 2012 03:14 AM
Hi all,
On June 7 we submitted the iOS app to Apple to approval, so we'll definitely post on our blog, Twitter, and Facebook as soon as it's available. This update includes significant improvements to syncing, including Dropbox based syncing. We're not sure how long the approval queue is (Apple is a bit opaque about it) but we're hoping soon! We'll also post on this thread when the app is available.
Angie Rauscher
Moneydance Support
9 Posted by Angie Rauscher on 19 Jun, 2012 04:51 PM
Some bad news: Apple did not approve our latest update to the iPhone/iPad/iPod Moneydance app. This was due to the Dropbox authorization page linking to an external signup form.
The good news: we've re-submitted the app using a newer version of the Dropbox SDK that resolves the issue while also making the Dropbox authorization a bit easier. This submission also fixes a few small bugs that were discovered in the past week.
We're all very sorry for the additional delay in getting the app update. I expect it will be another 5 working days which is Apple's current advertised time to review app updates.
Angie Rauscher
Moneydance Support
10 Posted by Angie Rauscher on 27 Jun, 2012 07:29 PM
We're delighted to announce that version 1.5 of the Moneydance app, including Dropbox based syncing, is now available. You can find the full announcement on our blog, and Knowledge base articles, including a video tutorial here. You can get to the app directly here
If you have any questions, please post in our new category for questions about the app update. This will help us to more effectively address any questions related to the new version of the Moneydance iPhone app.
We hope you love this new app as much as we do, and thanks as always for using Moneydance.
Angie Rauscher
Moneydance Support
System closed this discussion on 31 Mar, 2015 03:39 PM.