Duplicate downloaded transactions - Addison Avenue Credit Union

Richard's Avatar

Richard

14 Aug, 2009 02:39 PM

Within the last week I have begun receiving duplicate transaction when I download from Addison Avenue CU. I have had no problem in the preceding months. Help.
MD 2008r4 (641)

  1. 1 Posted by Angie Rauscher on 17 Sep, 2009 01:49 AM

    Angie Rauscher's Avatar

    Richard,

    I apologize for the lateness of this response. Are you still having this issue, or has it been resolved? If you are still having a problem, it would be helpful if you could send a data file so we can determine if the problem is the information coming from Addison, or the way Moneydance is interpreting that data.

    Please let me know if I can be of further assistance, and thank you for your interest in Moneydance.

    Angie Rauscher
    Moneydance Support

  2. Angie Rauscher closed this discussion on 17 Sep, 2009 01:49 AM.

  3. Richard Warren re-opened this discussion on 17 Sep, 2009 04:06 PM

  4. 2 Posted by Richard Warren on 17 Sep, 2009 04:06 PM

    Richard Warren's Avatar

    Angie,
    Thanks for your message. I appears that the duplicate downloads
    were just for a brief period of time. Looks like everything is back to
    normal.

    Thanks for the follow-up.

    Regards,

    Richard

    -----Original Message-----
    From: Angie Rauscher
    [mailto:[email blocked]]
    Sent: Wednesday, September 16, 2009 7:50 PM
    To: [email blocked]
    Subject: Re: Duplicate downloaded transactions - Addison Avenue Credit Union
    [Problems]

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