Very slow to startup

maestrosteve's Avatar

maestrosteve

02 Aug, 2011 02:37 AM

I can't remember when the problem actually started, but when I startup the program, it used to start instantly and now it takes 10-15 seconds.

Something appears to not be loading correctly.
I've tried removing all the extensions, and reinstalling the latest Java (for Mac)
Here's the console message.

Starting Moneydance 2011 (791)
Settings Folder: /Users/steve/.moneydance
OS: Mac OS X 10.6.8 x86_64
Java: 1.6.0_26 (Apple Inc.)
Error loading extension: java.util.zip.ZipException: error in opening zip file
Error loading extension: java.util.zip.ZipException: error in opening zip file
Error loading extension: java.util.zip.ZipException: error in opening zip file
Error loading extension: java.util.zip.ZipException: error in opening zip file
Error loading extension: java.util.zip.ZipException: error in opening zip file
netsync extension adding listener for services of type mdncsync.tcp.local.
netsync: scanning for existing services...
Main.init()
Error loading extension: java.util.zip.ZipException: error in opening zip file
svc type added: nfs.tcp.local.

What do you think the problem is, and what should I try, or am I making a big deal out of nothing and you consider this normal behavior?

Thanks.

Steve

  1. 1 Posted by Ben Spencer on 02 Aug, 2011 02:59 AM

    Ben Spencer's Avatar

    It looks like you still have an extension installed that is causing the problem.

    Go to finder.
    Press command-shift-G to bring up the Go To Folder dialogue box.
    Enter "~/.moneydance" without the quotes.
    Look for a folder called fmodules
    Delete any remaining .mxt files.

    Ben Spencer
    Moneydance Support

  2. 2 Posted by maestrosteve on 02 Aug, 2011 04:01 AM

    maestrosteve's Avatar

    Ben, Thanks for the response.
    I deleted all the .mxt files. I still get this console message.

    Starting Moneydance 2011 (791)
    Settings Folder: /Users/steve/.moneydance
    OS: Mac OS X 10.6.8 x86_64
    Java: 1.6.0_26 (Apple Inc.)
    Error loading extension: java.util.zip.ZipException: error in opening zip file
    Error loading extension: java.util.zip.ZipException: error in opening zip file
    Error loading extension: java.util.zip.ZipException: error in opening zip file
    Error loading extension: java.util.zip.ZipException: error in opening zip file
    Error loading extension: java.util.zip.ZipException: error in opening zip file
    Error loading extension: java.util.zip.ZipException: error in opening zip file
    Error loading extension: java.util.zip.ZipException: error in opening zip file
    Error loading extension: java.util.zip.ZipException: error in opening zip file
    Error loading extension: java.util.zip.ZipException: error in opening zip file

    It appears that something is still not loading, right?

    Steve

  3. 3 Posted by maestrosteve on 03 Aug, 2011 07:01 PM

    maestrosteve's Avatar

    Ben, Thanks for the response.
    I deleted all the .mxt files. I still get this console message.

    Starting Moneydance 2011 (791)
    Settings Folder: /Users/steve/.moneydance
    OS: Mac OS X 10.6.8 x86_64
    Java: 1.6.0_26 (Apple Inc.)
    Error loading extension: java.util.zip.ZipException: error in opening zip file
    Error loading extension: java.util.zip.ZipException: error in opening zip file
    Error loading extension: java.util.zip.ZipException: error in opening zip file
    Error loading extension: java.util.zip.ZipException: error in opening zip file
    Error loading extension: java.util.zip.ZipException: error in opening zip file
    Error loading extension: java.util.zip.ZipException: error in opening zip file
    Error loading extension: java.util.zip.ZipException: error in opening zip file
    Error loading extension: java.util.zip.ZipException: error in opening zip file
    Error loading extension: java.util.zip.ZipException: error in opening zip file

    It appears that something is still not loading, right?

    Steve

  4. 4 Posted by Ben Spencer on 04 Aug, 2011 05:24 AM

    Ben Spencer's Avatar

    Can you try updating to the latest internal build from the link below.
    http://moneydance.com/tmp/daily/installers/792/MacOS_X/

    It should give us more detailed console output.
    Ben Spencer
    Moneydance Support

  5. 5 Posted by maestrosteve on 04 Aug, 2011 05:38 AM

    maestrosteve's Avatar

    Starting Moneydance 2011 (792)
    Settings Folder: /Users/steve/.moneydance
    OS: Mac OS X 10.6.8 x86_64
    Java: 1.6.0_26 (Apple Inc.)
    Error loading extension: java.util.zip.ZipException: error in opening zip file
    Error loading extension: java.util.zip.ZipException: error in opening zip file
    Error loading extension: java.util.zip.ZipException: error in opening zip file
    Error loading extension: java.util.zip.ZipException: error in opening zip file
    Error loading extension: java.util.zip.ZipException: error in opening zip file
    Error loading extension: java.util.zip.ZipException: error in opening zip file
    Error loading extension: java.util.zip.ZipException: error in opening zip file
    Error loading extension: java.util.zip.ZipException: error in opening zip file
    Error loading extension: java.util.zip.ZipException: error in opening zip file

    Something still appears to stop the program from opening as quickly as it did a few weeks ago.

    Steve

    >

  6. 6 Posted by kit on 04 Aug, 2011 06:19 AM

    kit's Avatar

    same problem here:
    I deleted all extensions and installed the daily build and it still loads very slowly. However I no longer get the “do I want to allow network connections”.

    Starting Moneydance 2011 (792)
    Settings Folder: /Users/kitmosden/.moneydance
    OS: Mac OS X 10.6.7 x86_64
    Java: 1.6.0_26 (Apple Inc.)
    Error loading extension: java.util.zip.ZipException: error in opening zip file
    Error loading extension: java.util.zip.ZipException: error in opening zip file
    Error loading extension: java.util.zip.ZipException: error in opening zip file
    Error loading extension: java.util.zip.ZipException: error in opening zip file
    Error loading extension: java.util.zip.ZipException: error in opening zip file
    Error loading extension: java.util.zip.ZipException: error in opening zip file
    Error loading extension: java.util.zip.ZipException: error in opening zip file
    Error loading extension: java.util.zip.ZipException: error in opening zip file
    Error loading extension: java.util.zip.ZipException: error in opening zip file
    Error loading extension: java.util.zip.ZipException: error in opening zip file
    recording (new) txn editing: [ParentTxn(-1) desc=; val=0; stat= ; #splits=0; chk=; acct=MLCU Pers Check 0019; date=20110803; splits=; ]
    setStatus(Saving file, 0.0010)
    setStatus(Save completed successfully, 0.0)

  7. 7 Posted by maestrosteve on 04 Aug, 2011 06:59 AM

    maestrosteve's Avatar

    I don't know if I should start a new topic, but since you asked me to get the latest internal build because of my original problem, I thought I'd respond within this email.
    Aside from my previous email where I gave the console output with the latest build (and had the same slow startup problem), I found a Scrolling problem with this latest build.

    If I'm in any register, or the Home Page, and grab the right side scrolling bar and move it down, it doesn't scroll. It drags the entire page and moves it down. I can only scroll using the up and down arrows on the scroll bar.

    >

  8. 8 Posted by Ben Spencer on 04 Aug, 2011 10:09 AM

    Ben Spencer's Avatar

    It turns out that the error message you are seeing is a result deleting the .mxt files directly rather than deleting them through the extension manager. I am fairly certain that they are not the cause of the delay at start up.

    It is fine for you to go back to the current release rather than the daily build. You can download it from the link at the top of http://moneydnace.com

    Can you tell me how large your data file is. You can see this in Finder.

    Ben Spencer
    Moneydance Support

  9. 9 Posted by maestrosteve on 04 Aug, 2011 03:26 PM

    maestrosteve's Avatar

    Thank you Ben for taking the time to help here.

    I went back to the current release. This time I deleted the extensions from the extensions manager rather than deleting them directly.
    My data file size is 3MB.

    I still get the same console message.

    Starting Moneydance 2011 (791)
    Settings Folder: /Users/steve/.moneydance
    OS: Mac OS X 10.6.8 x86_64
    Java: 1.6.0_26 (Apple Inc.)
    Error loading extension: java.util.zip.ZipException: error in opening zip file
    Error loading extension: java.util.zip.ZipException: error in opening zip file
    Error loading extension: java.util.zip.ZipException: error in opening zip file
    Error loading extension: java.util.zip.ZipException: error in opening zip file
    Error loading extension: java.util.zip.ZipException: error in opening zip file
    Error loading extension: java.util.zip.ZipException: error in opening zip file

    Despite the same console message, I do feel that the program is opening slightly faster, however I'm not sure that it's where you'd want it to be. I can deal with the delay.
    If there's anything else I should know, or anything specific you'd like me to try so we can find the cause of the "error loading extension" message (since there are no extensions), I'm up for the task.

    Steve

  10. 10 Posted by Ben Spencer on 05 Aug, 2011 09:00 AM

    Ben Spencer's Avatar

    Hi Steve

    We are looking into putting some of the processes that run during start up into a low priority background thread that should improve things significantly.

    I am sorry for the trouble this has caused you.

    Sincerely
    Ben Spencer
    Moneydance Support

  11. System closed this discussion on 31 Mar, 2015 03:39 PM.

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